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  1. Please ensure you allow sufficient time for the payment to reach us by the due date. This time varies according to your payment option. Make your payments automatic. Pay online, by telephone or in-person through your bank or financial institution. Pay by credit card – Alectra Utilities customers. Pay by credit card – Guelph and Rockwood ...

  2. Customer Services. Alectra Utilities provides information and resources to help you manage your account online, including registering for My Account and paperless billing, rates & service charges, support programs, billing information, payment options & self-service forms.

  3. Call or Click Before You Dig (24/7): 1-800-400-2255. www.OntarioOneCall.ca. Contact information for Alectra Utilities including Customer Service, general inquiries, and to report a power outage, electrical emergency or to hear when power will be restored.

  4. Electric Vehicles. Alectra Standards Registration. Vaughan Municipal Transformer Station #6. Our mission is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life in the communities we serve.

  5. Start, Stop, Move. Residential Customer - Open, Transfer or Close an Account. Business Customer - Open, Transfer or Close an Account. Landlord & Property Manager Services. Submit a Water Meter Reading. Opening and closing residential and business customer accounts, for customers moving into, out of, or within the Alectra Utilities service ...

  6. Self-service online forms for residential and business customers to help you manage your Alectra Utilities account. Our mission is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life in the communities we serve.

  7. AlectraCARES. Alectra invests ~$1 million each year into empowering and enhancing the quality of life of the people in the communities across our service territory. Our community support efforts include volunteerism and supporting charities and not-for-profit organizations that promote sustainability, diversity and community well-being.

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