Search results
Outage information at your fingertips. Get updates every ten minutes and track local weather with the Storm Centre online map and Hydro One mobile app.
Get the latest power outage tools from Hydro One, including online outage reporting, outage alerts, and our Storm Centre outage map.
Hydro One or a third party may use cookies to remember your location preferences, to authenticate your identity, to provide social media features, to provide advertising and to analyze our website traffic and help maintain our website. By continuing to use our website, you are consenting to our use of cookies, along with those of third parties.
What do I do when my power goes out? If your power has gone out call our province-wide emergency number to report the outage at 1-800-434-1235 or you can report your outage online here or by texting 'OUT' to 92887 (WATTS). Standard messaging and data rates may apply.
Hydro One is Canada’s largest electricity transmission and distribution service provider. We transmit and distribute electricity across Ontario, home to 38 per cent of Canada’s population
If you’re still experiencing issues, please call our 1-800-434-1235 for more information. That’s our power outages and emergencies line, and we’re here to help 24/7. You can also let us know if your power is out by texting 'OUT' to 92887 (WATTS) and follow the prompts to report your outage.
Outage tools at your fingertips. Report an outage or sign up for proactive outage alerts. Get outage tools
Use the app to see planned and unplanned power outages in our service territory, the cause of the outage (if known), crew status and estimated restoration times, outage summaries by region or city, or search by postal code.
Hydro One Storm Centre ... Loading Map ...
During a power outage, our repair crews keep the Ontario Grid Control Centre up to date on their progress. Our communications department provides Estimated Time of Restoration (ETR) bulletins to the media and local officials. ETR updates can be checked on our website, mobile app, or by phone.
