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- Both in-store and online eligible purchases can be returned or exchanged at most Best Buy stores in Canada, with some conditions and exceptions.
www.bestbuy.ca/en-ca/help/returns-and-exchanges/returning-or-exchanging-a-best-buy-productReturning or Exchanging a Best Buy Product | Best Buy Canada
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Both in-store and online eligible purchases can be returned or exchanged at most Best Buy stores in Canada, with some conditions and exceptions. Learn more
Most purchases from Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered, with some exceptions and depending on the type of product and the condition of its return.
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Cancel Your Order. Check Order Status. View Order History. Volume Purchasing. Giving a Gift. International Orders. Returns. Not satisfied with a recent purchase? Check out these links on how to return or get service for your item. Return & Exchange Promise. Problems with an Order: Damaged, Defective or Incorrect Items. Help Center.
Most products sold by Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered. The exceptions to this policy are cellular and wireless devices (details below) and non-returnable items (details below).
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Items that were intended as gifts can be returned by the purchaser as a regular return in-store or possibly, by mail. Otherwise, if you were given a gift that you'd like to return or exchange with a gift receipt, read the steps below.
