Search results
Returns and Exchanges. Returning or Exchanging a Best Buy Product. Returning or exchanging an item at a store. Returning an item purchased online by mail. Returning a large item. Returning bonus or bundle items. Returning or exchanging a defective item. Best Buy Return and Exchange Policies.
How to return an item purchased online by mail: Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange Policies. Most purchases from Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered, with ...
How to return a gift: Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange policies. Most purchases from Best Buy can be returned or exchanged within 30 days, or within 15 days for cellular and wireless devices. There are some exceptions and product condition requirements.
Microsoft Office can be returned within 30 days by all customers, including Membership Program members, for a full refund. If you have purchased a service that you have not used, but you now wish to return and you are unable to return in a store, please contact us at 1-888-BEST BUY (1-888-237-8289).
Find answers to commonly asked questions about orders, product information, returns and more. Go to the Help Center. See the Best Buy orders status, orders and Return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
Most products sold by Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered. The exceptions to this policy are cellular and wireless devices (details below) and non-returnable items (details below).
People also ask
Can I return a product from Best Buy in Canada?
What is Best Buy's returns and exchange policy?
How long does it take to return a Best Buy Order?
Does Best Buy accept mail-in returns?
Yes, if the product was sold by Best Buy. You can complete a return or exchange at any Best Buy store in Canada during regular store hours. But before heading to the store, make sure your item is eligible for a return, and remember to bring proof of purchase. For more information, read our help topic on how to return or exchange an item in-store.
