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- Most purchases from Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered, with some exceptions and depending on the type of product and the condition of its return.
www-ssl.bestbuy.ca/en-ca/help/returns-and-exchanges/returning-or-exchanging-a-best-buy-product/returning-or-exchanging-an-item-at-a-storeReturning or exchanging an item at a store | Best Buy Canada
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Returning or exchanging an item at a store. If you've made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. You can check the status of your local store using our store locator.
Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange policies. Most purchases from Best Buy can be returned or exchanged within 30 days, or within 15 days for cellular and wireless devices.
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Low Price Guarantee. Mobile Trade-In & Recycling. Returns and Exchanges. Store-Front Pickup. Trade-in Program. Store Hours. Open today until 8:00 PM. Shop Best Buy Canada. Computers, Tablets & Accessories.
Orders & Returns. Have questions about your recent order or would like to change something? Try the links below. Backorders. Cancel Your Order. Check Order Status. View Order History. Volume Purchasing. Giving a Gift. International Orders. Returns. Not satisfied with a recent purchase?
Most products sold by Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered. The exceptions to this policy are cellular and wireless devices (details below) and non-returnable items (details below).
To exchange an item bought in-store or online, bring your item into an Ardene store with the receipt within 30 days of purchasing the item. Exchanges cannot be processed without original receipts and must meet all eligibility requirements. We do not process exchanges by phone or online. Merchandise can only be exchanged at a regular Ardene store.
