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Apr 24, 2024 · If you try to send a message and you a red exclamation point with an alert that says Not Delivered, follow these steps: Check your network connection. Tap the red exclamation point, then tap Try Again. If you still can’t send the message, tap the red exclamation point, then tap Send as Text Message. Messaging rates may apply.
- Turn iMessage Off, Reboot, and Then Back on
- Make Sure iMessage Is Set Up Correctly
- Check Your Internet Connection
- Sign Out of iMessage and Sign Back in
- Check For An iOS Update
- Reset Network Settings
- Contact Apple Support
Head to Settings -> Messages and tap the button next to iMessage to turn iMessage off on your iPhone or iPad. Next, hold the power button down until you see ‘Slide to Power Off’ and slide your finger across the bar to turn off your iPhone or iPad. Turn your device back on, head back to Settings -> Messages, and turn iMessage back on. This simple fi...
Head to Settings -> Messagesand tap to open the menu item called ‘Send & Receive’. Here, you’ll see a list of the phone numbers and email addresses that are configured to send and receive iMessages on your device. Look under the section titled ‘Start New Conversations From’, and if there isn’t a checkmark next to your phone number, tap on your phon...
Remember that iMessage only works with a Wi-Fi or cellular data connection, so let’s make sure your iPhone or iPad is actually connected to the internet. Open up Safari on your device and try navigating to any website. If the website doesn’t load or Safari says you’re not connected to the internet, your iMessages won’t send either. Hint:If the inte...
Head back to Settings -> Messagesand tap to open ‘Send & Receive’. Next, tap where it says ‘Apple ID: (your Apple ID)’ and choose ‘Sign Out’.Sign back in using your Apple ID and try sending an iMessage to one of your friends with an iPhone.
Head to Settings -> General -> Software Updateand check to see if there is an iOS update for your iPhone. During my time at Apple, some of the most common issues I faced were problems with iMessage, and Apple routinely pushes out updates to address iMessage issues with various carriers.
Issues with network connectivity can also cause problems with iMessage, and often times restoring your iPhone’s network settings back to factory defaults can resolve an issue with iMessage. To reset your iPhone or iPad’s network settings, go to Settings -> General -> Transfer or Reset iPhone -> Reset and tap Reset Network Settings. A word of warnin...
Even while I was at Apple, there were rare occasions when all of the above troubleshooting steps wouldn’t fix a problem with iMessage, and we’d have to escalate the issue to Apple engineers who would personally resolve the issue. If you do decide to visit an Apple Store, do yourself a favor and call ahead to make an appointmentwith the Genius Bar s...
- Connect to a network. Messages go through your cell phone provider's connection. If you are instead connected to a Wi-Fi network, your iPhone will use the Wi-Fi connection.
- Turn Airplane Mode on and off. By toggling Airplane Mode on and off, you'll force the iPhone to request a new connection to the network, and texting should start working again.
- Quit and restart the Messages app. Sometimes apps encounter conflicts and need a helping hand (er, finger swipe). Force-quit the messaging app, then try again.
- Restart the iPhone. Restarting your device can remove any software conflicts that have stopped messages from coming or going.
Without a stable internet connection texting doesn’t work with iMessage unless you activate “Send as SMS” to send iMessages as text messages. If your browser isn’t working properly, you are most likely experiencing WiFi connection problems that are unrelated to iMessage.
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- Check Your Network Signal. SMS and MMS messages send in green iPhone text bubbles, while iMessages send in blue iPhone text bubbles. SMS and MMS require a cellphone network to send a text, and iMessage requires an internet connection through data or Wi-Fi.
- Make Sure SMS and MMS Are On. When you message another contact with an Apple device, your iPhone sends it via iMessage by default. Because iMessage texts sometimes fail to send, your iPhone might instead try sending SMS (Short Message Service) messages, even to other iPhone users.
- Are You in Airplane Mode? Airplane Mode prevents your iPhone from sending and receiving cellular signals. Unless you're connected to a Wi-Fi network, you won't be able to send or receive text messages via iMessage when you enable Airplane mode.
- Did You Text the Right Number? Sending text messages to inactive or unused numbers is a recipe for failure and frustration. When sending an SMS message, make sure you enter the correct number.
Apr 18, 2018 · 1. Make sure iMessage is actually the issue. A lot of us spend more time inside the Messages app than any other app on our iPhones or iPads. If your messages are hanging up and not sending, be sure that you have an active data connection. Do this by loading a webpage or another app that requires a cellular or Wi-Fi connection.
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Jul 24, 2017 · There could be a number of reasons why iMessage won’t work, it could be an issue with Apple’s iMessage server, it might be a problem with the iMessage software, or your settings could need...
