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What do you need when you call Xfinity customer service?
There are a few things you will need to have ready when you call Xfinity customer service: 1. Your ZIP code 2. The phone number associated with your account 3. Your Xfinity account number
If you don’t have the information above, or you are not an existing customer, here is the quickest way to navigate the phone system to get to the correct department or to reach a live Xfinity representative: Call (800) 934-6489 (1-800-Xfinity). 1. Press 9 or say Spanish if you need to go to the Spanish menu 2. You will be immediately prompted to en...
If you’re phone-averse or just don’t have the time to call Xfinity, you’re in luck. Many Xfinity customer service issues can be easily handled through your online Xfinity account. Don’t worry about picking up the phone for these common issues. We’ll show you how to handle them online in a flash. 1. Transferring your Xfinity services to a new home: ...
Visit your FL Comcast Service Center at 3010 Herring Ave. Pick up & exchange your equipment, pay bills, or subscribe to Xfinity services!
- Most, but not all, Xfinity locations offer appointments. If a location offers appointments, there will be a link at the top of this page, below the...
- New and existing customers should bring a valid government-issued ID. If you’re signing up for new services, please bring proof of residence. Pleas...
- Review the differences between user roles. Not all household users are authorized to make changes to an Xfinity account.To pick up or exchange equi...
- If you are not already an Xfinity Mobile customer, be sure to bring your latest bill from your current mobile carrier so we can find ways to save y...
- Have questions about your Xfinity services? We’re here to help find the best solutions to keep you connected. Before you visit, there are a few tip...
- Canceling one or more Xfinity services? We hate to see you go, but if you have to cancel, we’ll make it easy. In addition to a store visit, you can...
- You must be an existing Comcast Business Internet customer in order to sign up for Comcast Business Mobile. If you don’t currently have Comcast Bus...
- As part of our ongoing commitment to keeping families connected to the Internet, Xfinity is proud to participate in the federal Affordable Connecti...
- Customers do not have to wear a face mask unless otherwise required by federal, state or local municipality mandates. By visiting a store, you ackn...
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Dec 20, 2022 · If you want to pay by phone, call 1-800-934-6489 and press 2 to reach Xfinity’s automated payment system. Make sure your account number is nearby. In the Xfinity My Account app, available on Google Play or the App Store, click Billing on the home page and press Pay Now.