Envision Financial
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What is first West Credit Union?
Is first West Canada's fifth largest credit union?
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As one of Canada’s leading credit unions, we deliver on this promise by providing personalized advice, exceptional day-to-day banking products and an ongoing commitment to innovative technology through four locally known and trusted divisions: Envision Financial, Valley First, Island Savings and Enderby & District Financial. Our Model.
- Our Model
With nearly $16.9 billion in total assets and assets under...
- Our Story
A clear and compelling vision for the future has produced...
- Our Impact
Business owners trust First West to help their businesses...
- Our Leadership
Launi Skinner is chief executive officer of First West...
- What We Do
We offer individuals and families expert advice backed by...
- Advantages
Our size and financial strength allow us to work more...
- Members
Since 2010, when Envision Credit Union and Valley First...
- Economy
First West’s operations and resulting spin-off commercial...
- Our Model
- Step 1: Contact Us to Discuss Your Complaint
- Step 2: Escalate Your Complaint to Our Complaints Resolution Team
- Step 3: Escalate Your Complaint to An External Agency
Choose the method of contact most convenient to direct your complaint and provide any supporting documents or information you have relating to your complaint. By phone or email: 1. Envision Financial: 1-888-597-6083 | contact@envisionfinancial.ca 2. Valley First: 1-888-597-8083 | contact@valleyfirst.com 3. Island Savings: 1-888-597-1083 | contact@i...
If we’re unable to resolve your complaint within 14 calendar days, your complaint will automatically be escalated to the second step of the complaint handling process, where it will be reviewed by our Complaints Resolution Team. If you received confirmation from us that your complaint was closed within the 14-calendar day window and you’re not sati...
If you’re not satisfied with the final decision made by our Complaints Resolution Team or have not received a response from the Complaints Resolution Team within 56 calendar days from the date you first submitted your complaint, you may escalate your complaint to an external complaints body as follows: Ombudsman for Banking Services and Investments...
A clear and compelling vision for the future has produced years of successful growth and transformation at our credit union, from welcoming new brands to First West, to introducing innovative new products, to making impactful contributions to our communities.
First West Credit Union (First West) is British Columbia’s third largest credit union with nearly $18.6 billion in total assets and assets under administration and more than 253,000 members. Its core business is traditional banking, the provision of personal and business daily banking services.
We offer individuals and families expert advice backed by simple banking solutions—loyalty credit cards, high interest savings and day-to-day banking accounts. Business owners benefit from local decision making and industry-leading products like our low-fee Unlimited Chequing for Business® account.
Federal Credit Union. Learn more about First West's application to become a federal credit union. See the Notice Pursuant to the Disclosure on Continuance Regulations for changes in deposit insurance. LEARN MORE, opens in a new tab.
Mar 28, 2023 · First West Credit Union is the third largest credit union in the BC area, with over 250,000 members. Headquartered in the Vancouver suburb of Langley, it has 46 business locations throughout the province.
