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By setting up a Self Serve account, you'll be able to check your usage, top up your account, purchase Talk and Data Add-ons, and much more. Need more help? Click here.
Add a line. Bring your own phone. Tablets. Tablet plans. Add-ons. Travel and roaming. Prepaid phones. Prepaid plans. Wireless home phone.
Log in to your Koodo account to manage your bill and services, view your usage and more.
Create my Self Serve account. 1. Verify Phone Number. 2. Security Verification. 3. Enter Email and Password. To create your Self-Serve account, we need to verify if you have an existing Koodo Prepaid Phone number.
We're excited to unveil the new platform we've built to truly put the power in your hands. Introducing the new Self Serve, Koodo Prepaid’s brand-new self-serve portal that we’ve completely re-developed from the inside out with your needs in mind.
New Password Setup. To reset your password, you need to first choose your preferred method of verification. Choose either your registered Koodo Prepaid phone or email address. Send Through: Phone. Email Address. Enter Koodo Prepaid Phone Number*.
Dec 1, 2023 · With Self Serve, you can avoid calling customer service and adjust your account online at your convenience. Using it is easy—once you activate or renew your Koodo phone, you can register for Self Serve online. And in the case of prepaid plans, you’re automatically enrolled in Prepaid Self Serve.
Sep 19, 2023 · It might be issue with their selfserve server. I recommend you try to clear the cache of the web browser and try again. If not you could schedule a call back from a prepaid rep www.koodo.com/ prepaidchat and he/she would assist you. Alternatively, you can visit a Koodo kiosk.
May 31, 2021 · Koodo Assist works best with Self Serve, so log in if prompted. Koodo Assist can provide answers specific to your service, rate plan, E-bills, and much more. You don't need to log in to your account to ask general questions.
Oct 24, 2022 · Your best option is to schedule a callback through Koodo Assist (prepaid). I’ll provide a link below. Enter, “Can’t login” into the chat box and choose from the several login-related options.
