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Not your computer? Use a private browsing window to sign in. Learn more about using Guest mode. Access Google Drive with a Google account (for personal use) or Google Workspace account (for...
Are you having trouble opening Google Drive in Chrome? You are not alone. Many users have reported this issue and are looking for solutions. In this thread, you can find some possible causes and fixes for this problem, as well as feedback from other users and Google experts. Learn how to access your files and folders in Google Drive without any hassle.
Jan 1, 2024 · If you are having trouble using Google Drive in a specific browser, this will do the trick. To clear the browser cache in Chrome or Edge, press the Ctrl + Shift + Delete keyboard shortcut...
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- August 29, 1995
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- Overview
- Basic troubleshooting
- Download Drive for Desktop
- Install and open Drive for Desktop
- Sign in to Drive for desktop
- Fix error messages
- Drive for desktop encountered a problem & stopped
- Advanced troubleshooting
- Send feedback
If some or all of your files are not syncing between your computer and My Drive, follow the troubleshooting steps below to fix the problem.
You might encounter these general problems with Drive for desktop:
• Files not syncing between your computer and My Drive.
• Drive for desktop stops or quits suddenly.
Try to fix the issues with these basic steps:
• Checking your computer's internet connection.
• Restarting Drive for desktop.
Important: Before you start, check that your operating system is compatible with Drive for desktop.
1. Download Drive for desktop:
DOWNLOAD FOR WINDOWS DOWNLOAD FOR MAC
On your computer, open:
GoogleDriveSetup.exe on Windows
GoogleDrive.dmg on Mac
Install Drive for Desktop
On your computer, open:
• GoogleDriveSetup.exe on Windows
• GoogleDrive.dmg on Mac
Follow the on-screen instructions to install the Drive for Desktop.
1. Install the application on your computer.
When you open Drive for desktop for the first time to log in:
1. On your computer, open Drive for desktop.
2. Click Sign in with the browser.
3. Sign in to the Google Account you want to use with Drive for desktop.
Can't add files to shared drive
View the Shared drive limits in Google Drive article for more information on shared drive limits.
Your disk space is low or your storage is almost full
You must have enough local storage to sync files via Drive for desktop. Local storage includes your hard drive and any removable devices (USBs, external hard drives, etc.) that you use.
If you get a low disk space error, free up space on your hard drive:
1. Delete files on the drive listed in the message, for example, C: drive in Windows.
Certain virus detection and security software can interfere with the operation of Drive for desktop.
If you have virus scan software on your computer and repeatedly get the error "Drive for desktop encountered a problem and has stopped," exclude Drive for desktop from your virus scan.
• For Windows: The default streaming location is G:, but may be another location that you've configured.
• For macOS: The default streaming location is /Volumes/GoogleDrive, but may be another location that you've configured.
Google Drive can’t back up or sync your folder
You must give the selected folder read and write permissions for Drive to sync your folder.
• For macOS:
1. Select your folder in Finder.
2. At the top-left corner, right-click or select File.
3. Select Get Info.
1. On your computer, open Drive for desktop.
2. Click Settings Send feedback.
3. Type your feedback.
4. To give us insight into what is wrong, click Include diagnostic logs.
We recommend using Chrome for Drive. But you can try opening Drive in another browser, such as Mozilla ® Firefox ®, Microsoft ® Internet Explorer ®, or Apple ® Safari ®. Step 3: Clear your...
On your computer, go to drive.google.com . My Drive has: Files and folders you upload or sync. Google Docs, Sheets, Slides, and Forms you create. Learn how to back up and sync files from your...
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Jun 3, 2022 · This wikiHow teaches you how to Sign in to Google Drive on PC and Mac. If you have a Google account, you can use it to sign in to any Google services, including Google Drive. Navigate to drive.google.com in a web browser.
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