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  1. Montgomery, Alabama 36130-2150. Indicate the division where the mail should be delivered, such as ERS, TRS, PEEHIP, or RSA-1. Map and Directions to RSA. Office Hours. 8:00 a.m. to 5:00 p.m. Monday - Friday. RSA Member Services. 334.517.7000 or Toll Free 877.517.0020. member.services@rsa-al.gov.

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  2. If you have questions about your retirement, please contact the RSA directly at 877.517.0020. If you are a member of an association, such as the Alabama Education Retirees Association (AERA) or the Alabama Retired State Employees Association (ARSEA), you may be contacted about benefits specific to that association.

  3. Form submissions on this site are unsecured, so only include the last four digits of your Social Security number with your message. For more specific questions, please contact us by phone at 877.517.0020 or 334.517.7000.

  4. Montgomery, Alabama 36104 Mailing Address P. O. Box 302150 Montgomery, Alabama 36130-2150. 877.517.0020

  5. The Retirement Systems of Alabama (RSA) Member Online Services (MOS) website allows Members convenient 24 hours a day, 7 days a week access to their account information.

  6. May 24, 2024 · Business Hours: Monday - Friday from 7:00 a.m. to 9:00 p.m. eastern time. International: (404) 233-4400 (not toll-free) 711 TTS Relay: Persons with a hearing or speech disability may utilize the free Telecommunications Relay Service (TRS) by dialing 711 from any telephone. Email us. For general inquiries, you can email thriftline@tsp.gov.

  7. 8:00am to 4:30pm, Monday through Friday. Macon Office: 8:00am to 4:30pm, Monday, Wednesday & Friday. *Please bring non-expired government issued picture identification with you (driver’s license, passport, Military ID, etc.). Please arrive at least 15 minutes prior to your scheduled appointment time.