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I've had lost packages delivered twice. The first time I was the recipient, the seller got their payout from Canada Post and sent me a new package. When I went to pick up the new package from the post office, they had found the other package buried under other stuff and it had never been scanned.
If you’ve tracked your package on the Canada Post website in the last 5 days, and allowed cookies from our website, you can check Track to see if the tracking number is still saved; To make tracking easier next time: Sign up for automatic tracking – we’ll automatically match a tracking number to you and you can even opt-in for notifications
Remember: Canada Post does not send unsolicited emails requesting personal information such as credit card numbers, account or invoice numbers, address and or passwords and will not charge you to track or release a delivery. The best way to find out if a particular alert or message is legitimate is to visit https://www.canadapost-postescanada ...
If you suspect that mail has been stolen from your mailbox — notify the police and report it to our customer service department. Follow these tips to prevent mail theft and protect yourself against identity fraud. Keep the mail you receive and the mail you send safe.
Follow the steps below before asking us to start an investigation into the missing package. Verify that the expected delivery date of the package has passed. Check that the package was addressed correctly. Look around the delivery location for the package. Delivery location. Where to look. House.
Just wanted to share this to advise everyone, if possible, to ship your important international packages to a local post office rather than your address. You can do this by setting up a CP Flexdelivery account. This way, you can pay your duties/taxes in-person and avoid having your package stolen.
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Tracking statuses. After you’ve entered your tracking number into Track , the results page will show you the most current information available about the location and status of your delivery. Here are some common tracking statuses and what they mean.
