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Why can't I log into Barclays online banking?
How do I access Barclays online banking?
Why did Barclays lose online banking?
What if I'm not registered for Barclays?
We’ve logged you out because you haven’t used any features for a certain amount of time since logging in. You’ve left your session without using the log out button. If you want to use Online Banking, you’ll need to log in again.
- On-line Banking Login Problems
If you’re having problems with your computer or browser and...
- On-line Banking Login Problems
This page will show you how to fix the most common Online Banking log-in issues. Quick fixes. Save time by trying these before attempting anything else.
If you’re having problems with your computer or browser and you’re not registered for the Barclays app or Telephone Banking, you could try logging in to our mobile site. If you still need help or have any questions, call us on 0345 600 2323 *+ (outside the UK dial +44 247 684 2063 *+).
- Ensure You're Using The Correct Website
- Check Your Bank's Service Status
- Check Your Credentials
- Update Your Browser
- Disable Your Browser's Extensions
- Disable Your Vpn
- Check Your Tracking Protection Settings
- Try Incognito Or Private Mode
- Clear Your Bank's Cookies
- Try A Different Browser
Online banking fraud is common and you should always be vigilant. Are you definitely inputting your username and password on the right website? Perhaps the reason that you can't log in to your online bank is because you're falling for a phishing scam—it's a common method hackers use to break into your bank account. Double-check the address bar to e...
Next, verify that the problem isn't on your bank's end. The best method to check this is to look at your bank's service status page (if it has one.) Do a web search for “[bank name] service status” and you should find the page (again, ensure you're on the legit website.) If it doesn't exist, look at the bank's official social media pages to see if ...
Check that you're using the right credentials. If you have multiple bank logins, make sure you haven't got them mixed up. It's a simple thing to suggest, but it's unsurprising how often the issue is an accidental capital letter or missed character. If possible, reset your credentials (you'll need to prove your identity.) Once reset, you'll know for...
It's important to update your web browserand use the latest version. An update can come with new security features, compatibility fixes, and plenty of other goodies to enhance your browsing experience. It might also fix any browsing problems you have, including login issues. Your browser should update automatically. To manually check for updates: 1...
If you use browser extensions, like an ad/tracker blocker or a password manager, they might interfere with the bank's login systems. They could accidentally hide a form field or intercept the connection and cause an error. Disable your browser extensions and see if this resolves the problem. If it does, enable them one at a time to see which is cau...
While VPNs can help reduce how heavily you're tracked, your bank might refuse access if you have a VPN enabled. It's important for a bank to know you are who you claim to be; by obscuring your true location, it could raise a red flag for the bank as someone unauthorized trying to access your account. As such, temporarily disable your VPN when you w...
Your browser or antivirus software might have tracking protection that is too strict. For example, Firefox has Enhanced Tracking Protection to try to stop your activity being followed online. To access it, input about:preferences#privacy into the address bar. Use the Standardsetting, which offers protection but still allows for useful cookies, and ...
Incognito mode, or private browsing, is basically using your normal browser with a clean slate. It doesn't save browsing history or information entered in forms, and importantly it doesn't bring across your cache or cookies. This is a good way to determine if the difficulty with your bank's login lies within your cache or cookies. To open incognito...
Every banking website uses cookies, since they are necessary for them to function. However, outdated cookies might cause your login issue, so you should remove them. You don't need to delete all your cookies. Doing so will log you out of every website, which is inconvenient. Instead, you should clear cookies for a specific website—in this case, you...
Switch to another browser and see if this fixes the issue. Your bank is unlikely to support an outdated browser like Internet Explorer. Chrome, Edge, or Firefox are all reliable browsers—if you use one of those already, try another. You don't need to permanently switch browser, but it's always good to have a backup installed when problems like this...
- Joe Keeley
- Former Senior Editor
If you're having problems logging in to Online Banking, you may need to clear your internet browser's cache or update the browser. Below is a guide to clearing the cache for the most common browsers. You can also find the information in your browser's 'help' section.
Oct 31, 2011 · Customers encountered extended response times using Barclays' internet banking service for the past two days. Some customers are now unable to log in to online accounts at all.
Sep 20, 2018 · If you can't log on as normal, try Barclays online banking app - or even download it to your phone or tablet if you don't already have it.
