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Celebrate 50 years of Mitre 10 this June with amazing deals, prizes & more. Shop online or visit one of 84 stores nationwide.
- January
Mitre 10 . About Mitre 10 Community Contact Us Jobs at Mitre...
- Interior Guides
Interior Guides - Mitre 10 - Every Day Low Prices on...
- Gardening Guides
Gardening Guides - Mitre 10 - Every Day Low Prices on...
- Choose & Use Guides
Choose & Use Guides - Mitre 10 - Every Day Low Prices on...
- Easy As Kids Workshops
Easy As Kids Workshops - Mitre 10 - Every Day Low Prices on...
- Landscaping Guides
Landscaping Guides - Mitre 10 - Every Day Low Prices on...
- Exterior Guides
Exterior Guides - Mitre 10 - Every Day Low Prices on...
- Easy As for Kids
Whether you’re looking for a rainy afternoon activity or a...
- January
- How Do I Shop Online?
- How Do I Check My Order Status?
- There Is A Problem with My Delivery, Who Should I contact?
- Why Didn't The Courier Drop The Parcel Off?
- Can I Cancel My Online Order?
- Can I Return My Order - I Changed My Mind?
- Can I Return My Order - The Product Is faulty?
- Why Do I Have to Choose A Day and Time to Click & Collect?
- Why Are Some Products “Only Available In-Store”?
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Step 1:
Select your store in the header menu of the website. If you allowed geo-location when you first arrived onsite, this will be done for you. You can change your store at any time during your visit. Search by suburb, city or postcode to find nearby stores.
Step 2:
You’ll find a good selection of the full Mitre 10 range here on our website. Simply enter the product name into the search box or navigate through our ‘Shop’ section to find what you’re after. When you find the item that you want to buy online, choose whether you want it delivered or to collect from your selected store (if this option is not available, you'll be able to check nearby stores instead). If you select ‘Home Delivery’ we will send out your item by courier, with signature required o...
Step 3:
Once you’ve chosen your preferred option for delivery or collection, enter the quantity you want (the standard is a single item) and click ‘Add to cart’. Now you can either continue shopping or head to checkout. To continue shopping, just navigate to the next product that you want and repeat the above steps. When you are ready to purchase your chosen products, click the small shopping cart image at the top right of your screen and then click ‘View cart/checkout’.
If you have registered for an online account with us, simply login and click on ‘My Orders’. If you prefer to check out as a guest, you won’t be able to view your previous orders. After checking out as a guest you will be given the option to register – this will enable you to see your orders for future purchases made against your account.
You will need to contact the Mitre 10 store that is processing your order. Please check the order confirmation email sent to you after submitting your order for detail of which Mitre 10 store is processing your order.
Please note that the courier requires a signature to confirm delivery. If nobody is home at the time of delivery, the courier will leave a calling card in the mailbox and alternative delivery arrangements can be made.
You will need to contact the Mitre 10 store that is processing your order. Please check the order confirmation email sent to you after submitting your order for detail of which Mitre 10 store is processing your order. We cannot guarantee that it will be possible to cancel your order as it may have already been processed. If we are able to cancel yo...
Our No Hassle Returns policy applies in this instance. It’s always easiest to return your product to the store you got it from, but you can return it to any Mitre 10 store. If you bought it online and would like to courier your product back to us, just check your invoice to see which store dispatched your order and that’s where you send it back to....
If a problem occurs with a product purchased from Mitre 10 please contact the Mitre 10 store that processed your order. Please check the order confirmation email sent to you after submitting your order for detail of which Mitre 10 store processed your order. We will arrange for the item to be repaired or replaced, or provide a refund as specified b...
This information allows our team in the store to be sure your order is ready and waiting for you when head in to collect it.
Sometimes products are not available for purchase from our website. To check if a store has stock of these items, please contact the store using the information in our store locator.
Learn how to shop online with Mitre 10, check your order status, change delivery details, return products and more. Find answers to common questions and contact details for online support.
Browse our latest catalogue online now. Packed with inspriation and advice - browse or download the latest copy now.
Buy online and collect your order in store. Shop from the safety and comfort of home with the confidence of knowing that the product you need will be ready for collection, when and where you choose. Our completely free Click & Collect service is available at all Mitre 10 MEGA and Mitre 10 Stores.
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