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Forgot? Log in to your Koodo account to manage your bill and services, view your usage and more.
If you already have a username and password, visit koodomobile.com/selfserve, and try logging in with that information. You'll be asked to confirm some account information, and will need to validate your email address by clicking on the link we'll email you.
If your Prepaid phone is lost or stolen, you should suspend your service right away. Here's how to do it quickly: Log in to your Prepaid Self Serve account. Select the Profile tab. Select Report Lost / Stolen Phone in the Lost or Stolen Phone section. You can also Contact Us to suspend your service.
Enter your Koodo Mobile username. Password. Enter the password that accompanies your username.
By setting up a Self Serve account, you'll be able to check your usage, top up your account, purchase Talk and Data Add-ons, and much more. Need more help? Click here.
You can make changes to your Koodo account for free via Self Serve. If a rep makes changes for you, service fees may apply.
If you’re a Self Serve account holder/owner who would like to give other existing users manager access to your online account, follow the steps below: Log into Self Serve, go to your My Profile page, and select People and permissions. Check for any user requests to become a Manager on your account.
You can add the mobile-optimized Koodo Self Serve site to your phone's home screen so you can keep tracking your usage, billing and more. It's basically like bookmarking the site on your phone for easy access.
May 31, 2021 · Koodo Assist works best with Self Serve, so log in if prompted. Koodo Assist can provide answers specific to your service, rate plan, E-bills, and much more. You don't need to log in to your account to ask general questions.
Jun 21, 2022 · You can easily make a one-time payment with your credit card or Visa Debit card via Self Serve. You'll see your payments right away in your Self Serve account. You can also view your bill details and usage and download your bill.
