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      • We’ll send your bills (previously called statements) monthly by post or email. And if you pay by Direct Debit, we’ll collect your payment once a month. If you’d like to change your smart meter settings from monthly to daily readings, get in touch with our friendly team via the online chat and they’ll be able to help.
      www.ovoenergy.com/help/article/monthly-bills-statements
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  2. Here’s everything you need on how to pay your energy bills at OVO Energy. From setting up and managing your Direct Debit, to choosing an alternative payment method – it’s all in this handy guide.

  3. We no longer post bills to all our members, but we’ll send a paper bill every 3 months to members who've requested this. If you pay by Direct Debit and have an online account, you can download and print them from your online account.

  4. How to pay my OVO Energy bill. How to send us your gas and electricity meter readings. How to claim a refund when your account is in credit. Ways to get financial support. Moving home. How to read your gas and electricity meters. Common smart meter problems and solutions. How can I top up my Pay As You Go smart meter?

  5. Apr 17, 2024 · If you need to contact the team on a Sunday, our Social team is able to support you. Send us a message on Facebook or Twitter from 9am - 5pm. This team is also able to schedule an emergency meter appointment if needed. More info on what to do in an emergency here.

  6. Oct 1, 2021 · To pay your bill, you can also make a transfer from your bank account to ours. Our bank account number is 83683249 and sort code 20-00-00. Remember to include your OVO account number and postcode in the reference field, so we can link payment to your account. https://www.ovoenergy.com/help/article/how-to-pay.

  7. Nov 5, 2018 · As we’re able to calculate your charges whenever we receive a reading, the live-billing platform is ideal if you’ve got a smart meter set to send us readings either daily or half-hourly. We’ll then adjust your balance based on actual usage figures each day at midnight.

  8. Mar 31, 2022 · If you pay for your gas and electricity bills monthly (as opposed to quarterly or on receipt of the bill), you may also contact OVO Energy on 0330 303 5063. Representatives are available Monday through Friday from 8am to 6pm.

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