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Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to an agent. (Only for customers located in Canada) *Standard message rates may apply.
Contact us via Chat & E-mail for technical support or explore our troubleshooting tips and FAQs to learn more.
There are authorized service centres across Canada that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.
Get in touch with us. Need expert advice? Talk to an expert via call, chat, text, and more. *If you own a Galaxy Z Series device, click below to enjoy the dedicated Premium Care Service. Click here. Get Product Support. Download User Manual. Find and download your product's user manual, user guides, software and other helpful documents.
Jan 11, 2024 · Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932272) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery.
To find your device’s tier, please visit https://support-ca.samsung.com/secaew/consumer/ca, click your device type in the ‘Select Product Plan’ section, and follow the instructions. All service fees are based on your device’s tier at the time you purchased the plan.
Access Samsung Online Service Center to request online support, book a repair, or track your service status. Get fast and convenient assistance for your Samsung products.
Get support when you need it. For assistance with your Samsung Care+ Service Request you may live chat with us HERE. For technical support with your Samsung device, text WE CARE (932-273) and get quick support from a technical expert via text.
Aug 16, 2021 · The Your Service online self-service portal is now available for Samsung Galaxy smartphone and tablet customers. Wearable and laptop devices are also supported for Door-to-Door repair service, which can be arranged through Live Chat or by calling 1-800-SAMSUNG.
Dec 27, 2023 · For quick, seamless service that fits into a busy schedule, Samsung offers 24/7 remote chat support with an expert to resolve any issues in which customers need support. To access live chat support, visit Samsung.ca/Support or download the Samsung Members app.
