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  1. Getting Started With DoorDash. If you want to update your store details, such as menu, store hours, address, and giving employees account access, the quickest way is through the Merchant Portal. Below are the most commonly used functions: Reset Portal password/username. Add Users to Portal. Update Non-POS Store Hours. POS Integration Store Hours.

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  3. Beginning on the first day of a new month after a Merchant signs up for the Premier Plan, Merchants who spend $100 (pre-tax) or more on ads or promotions through the DoorDash platform during a calendar month will receive a $50 rebate, which will be refunded to the Merchant in the Merchant’s first scheduled payout in the following month.

  4. If you'd like to speak to a merchant sales representative, you can contact us online or call us Monday-Friday: United States and Canada: 855-554-5779. Australia: 1800-717-576. Already a DoorDash merchant? Browse help.doordash.com for answers to your questions, explore the Learning Center, or call merchant support:

  5. Our chat and call support are available 24/7. Visit Help Center. carat. Email Us. carat. Call us at 855-222-8111. Get help with orders, Merchant Portal, and your Merchant account.

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