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  1. 3 days ago · Keeping up with best practices for professional use of instant messaging, guidelines for text messaging, and the legal aspects of electronic communication is important for all professionals.

  2. Sep 10, 2024 · SMS is still the universal language of everyone with a cell phone (which is… almost everyone in the United States94%99%, depending on your age group). SMS has open rates of 55% and “view rates” of up to 100%. 72% of respondents to a survey purchased after receiving a text message.

  3. 4 days ago · In the United States, text messaging is very popular; as reported by CTIA in December 2009, the 286 million US subscribers sent 152.7 billion text messages per month, for an average of 534 messages per subscriber per month. [62]

  4. Sep 13, 2024 · Here’s an overview of when to choose between texting and Messenger: Texting: Ideal for direct, immediate customer communication, especially for appointment reminders, urgent updates, and local outreach. It's personal, has high open rates, and doesn’t require social media engagement.

  5. Sep 18, 2024 · Every minute, 240 million e-mails are exchanged among global users, approximately five times more than the number of instant messages exchanged during the same time at the end of 2023.

  6. 5 days ago · Text message campaigns offer the highest open rates of all marketing channels. This can tempt a business to inundate its subscribers with SMS notifications, but contacting customers too frequently can put you at risk of violations and damage your brand image.

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  8. Sep 20, 2024 · Short Message Service (SMS) is a popular way of communication that allows people to send and receive text messages on their mobile phones. There are three main types of SMS messages: text messages, multimedia messages (MMS), and flash messages.