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Text ‘SUPPORT’ to WECARE (932-273) and get instantly connected to an agent. (Only for customers located in Canada) *Standard message rates may apply.
Contact us via Chat & E-mail for technical support or explore our troubleshooting tips and FAQs to learn more.
There are authorized service centres across Canada that can help you. All are fully trained and use genuine Samsung parts in all repairs. Find your product type below to see how you can get the face-to-face support you need.
Jan 11, 2024 · Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932272) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery.
To find your device’s tier, please visit https://support-ca.samsung.com/secaew/consumer/ca, click your device type in the ‘Select Product Plan’ section, and follow the instructions. All service fees are based on your device’s tier at the time you purchased the plan.
Access Samsung Online Service Center to request online support, book a repair, or track your service status. Get fast and convenient assistance for your Samsung products.
Get support when you need it. For assistance with your Samsung Care+ Service Request you may live chat with us HERE. For technical support with your Samsung device, text WE CARE (932-273) and get quick support from a technical expert via text.
Jan 30, 2023 · Text WE CARE (932 273), or connect with us on our website’s live chat at your convenience. We will connect you with a tech expert who can help you diagnose your issue with remote support. You can also join Samsung Members, which allows you to engage with other Samsung customers, as well as tech experts from our support team.
Mar 1, 2023 · Customers in Canada who want to get support through the new service can visit the official Samsung livechat website, text WE CARE (932 273), or call 1 800 SAMSUNG (1 800 726 7864).
932-273 et vous serez connecté à un expert Samsung (Seulement pour les clients situés au Canada) *Les tarifs des messages standard peuvent s'appliquer.
