BT Business and Public Sector
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Jun 20, 2024 · With this, BT Group can connect with its enterprise clients’ systems to automate tasks such as orders, support, and service flows. Additionally, enterprise customers may soon contact BT’s support team within their ServiceNow environments by connecting isolated processes within one digital workflow.
Jun 11, 2024 · One of my users has received an email from "BT Enterprise Communications <foyle.electrics@btconnect.com>" with subject "Action Required: Account Upgrade Notification". Is that from BT, or a scam attempts?
Jun 20, 2024 · The multi‑year agreement will extend ServiceNow service management capabilities to all BT Group units to drive savings, efficiency, and improved customer experiences.
Jun 20, 2024 · The multi-year agreement will extend ServiceNow’s service management capabilities across all BT Group units, aiming for increased efficiency, cost savings, and improved customer interactions. Additionally, BT Group will utilize ServiceNow Service Bridge for automated connections with enterprise customers and will pilot ServiceNow’s Now ...
Jun 21, 2024 · BT Group and ServiceNow today announced an expanded strategic relationship to improve customer and employee experiences. The multi-year agreement will extend ServiceNow service management capabilities to all BT Group units to drive savings, efficiency, and improved customer experiences.
6 days ago · Its first app was IT service management, which helps IT departments track incidents, create tickets and solve problems. About 85% of the Fortune 500 enterprises use ServiceNow. In the telecom realm, ServiceNow is working with BT and also Bell Canada. BT uses ServiceNow’s platform above its network monitoring systems.
Jun 21, 2024 · BT service teams will be able to see customer requests and tasks from within their ServiceNow system. That is the promise. The reality will be in BT customer stories, where enterprises have seen improved service levels and better-coordinated engagements.
