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Activating. Billing & payment. Login & Profile. Managing mobile services. Travel & roaming. Phone troubleshooting. Warranty and repairs. Buying online. View all. Support tools. You can make changes to your Koodo account for free via Self Serve. If a rep makes changes for you, service fees may apply. Self Serve. No service fees.
- Billing & Payments
There are a number of easy ways to pay your Koodo bill from...
- Registering for Self Serve
New to Koodo? Learn about registering for Self Serve here....
- Transferring Your Number to Koodo
Transferring Your Number to Koodo - Support Homepage | Koodo...
- Past Due Bill
Past Due Bill - Support Homepage | Koodo Mobile
- Upgrading Your Phone
Upgrading Your Phone - Support Homepage | Koodo Mobile
- Forgot Your Password
Forgot Your Password - Support Homepage | Koodo Mobile
- Koodo's Network Coverage
Koodo's network is big, we mean, really big. Find out more...
- The Tab and Your Monthly Bill
The Tab and Your Monthly Bill - Support Homepage | Koodo...
- Billing & Payments
May 31, 2021 · It’s way better than waiting on hold. If Koodo Assist can’t solve your issue, it’ll schedule a call back with a live rep—usually within 30 minutes to an hour. Plus, depending on the inquiry, it will help by getting you to the right rep from the beginning. And it’s always open.
Dec 12, 2022 · You can schedule a callback using Koodo Assist for postpaid customers or Koodo Assist Prepaid if you’re a prepaid customer. Enter “schedule a callback” in the chat dialogue box and follow the prompts.
Koodo Assist is a digital rep that is available 24/7. It gets you answers to questions about your Koodo service instantly on your mobile device or desktop. It's quick, easy to use, will answer almost any Koodo-related question.
Jun 1, 2023 · You can schedule a callback via Koodo Assist. https://www.koodomobile.com/en/help?autobots=rollout
You can use the Koodo Mobile customer service chat feature to schedule a callback with the accounts and technical support team. You can also call Koodo or text 611 from your Koodo phone to access self-service options for account information. Call 866-995-6636. Text *611. Chat with an agent.
HOWEVER, if you use Koodo Assist and say that you'd like to "Add a line" they'll instantly give you the number for sales. Then sales will connect you as needed. Here's the number: 1-833-881-8868.
