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Enabling e-Mobility. Alectra is 'leading the charge' when it comes to electric vehicles (EV). Find curated information to help you make an informed decision about switching to electric. Read More.
Resources to help you understand your Alectra Utilities bill and payment options, including paperless billing, rates and service charges, online forms, moving or opening an account, causes of high bills, and water billing information.
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Alectra's GridExchange is a cloud-based transactive energy platform that enables customers with available energy resources to participate in an energy marketplace with their utility. Learn More
Call or Click Before You Dig (24/7): 1-800-400-2255. www.ontarioonecall.ca. Alectra Utilities no longer accepts in-person payments. We offer many convenient options to pay your bill including by postal mail to: Alectra Utilities. PO Box 3700, Concord, ON L4K 5N2.
Our customers trust us to provide safe and reliable electrical service, timely and accurate billing and advice to help them make smart energy choices. Our job is to keep the lights on, keep manufacturing lines moving, ensure the computers stay powered in home offices and when the people we serve run into challenging times, we make sure we’re ...
We've changed: Horizon Utilities is now Alectra Utilities. Alectra Utilities provides electric power and related services to approximately one million residential and business customers in Ontario’s Greater Golden Horseshoe area.
Alectra Utilities provides information and resources to help you manage your account online, including registering for My Account and paperless billing, rates & service charges, support programs, billing information, payment options & self-service forms.
Electrical power and related services in The Town of Aurora are provided by Alectra Utilities. Please do not contact the Town to report power outages or request information regarding repairs and timelines. To report a power outage or electrical emergency contact Alectra Utilities directly. Power Outages (24/7): 1-877-963-6900
Contact information for Alectra Utilities including Customer Service, general inquiries, and to report a power outage, electrical emergency or to hear when power will be restored.
