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  1. Enabling e-Mobility. Alectra is 'leading the charge' when it comes to electric vehicles (EV). Find curated information to help you make an informed decision about switching to electric. Read More.

  2. Contact information for Alectra Utilities including Customer Service, general inquiries, and to report a power outage, electrical emergency or to hear when power will be restored.

  3. Resources to help you understand your Alectra Utilities bill and payment options, including paperless billing, rates and service charges, online forms, moving or opening an account, causes of high bills, and water billing information.

  4. myalectra.alectrautilities.comMy Alectra

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  5. Innovation at Alectra. Alectra's GridExchange is a cloud-based transactive energy platform that enables customers with available energy resources to participate in an energy marketplace with their utility. Learn More.

  6. Alectra Inc. provides safe and reliable electrical service to residential and business customers in Ontario. Learn how they consult with customers, offer energy assistance programs and improve their call wait times.

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  8. Contact Customer Service. Report a power outage or power supply issue. Call or Click Before You Dig (24/7): 1-800-400-2255. www.ontarioonecall.ca. Alectra Utilities no longer accepts in-person payments. We offer many convenient options to pay your bill including by postal mail to: Alectra Utilities. PO Box 3700, Concord, ON L4K 5N2.

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