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Enabling e-Mobility. Alectra is 'leading the charge' when it comes to electric vehicles (EV). Find curated information to help you make an informed decision about switching to electric. Read More.
Resources to help you understand your Alectra Utilities bill and payment options, including paperless billing, rates and service charges, online forms, moving or opening an account, causes of high bills, and water billing information.
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Innovation at Alectra. Alectra's GridExchange is a cloud-based transactive energy platform that enables customers with available energy resources to participate in an energy marketplace with their utility. Learn More.
Contact Customer Service. Report a power outage or power supply issue. Call or Click Before You Dig (24/7): 1-800-400-2255. www.ontarioonecall.ca. Alectra Utilities no longer accepts in-person payments. We offer many convenient options to pay your bill including by postal mail to: Alectra Utilities. PO Box 3700, Concord, ON L4K 5N2.
My Account. Our mission is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life in the communities we serve.
Alectra Utilities provides information and resources to help you manage your account online, including registering for My Account and paperless billing, rates & service charges, support programs, billing information, payment options & self-service forms.
Contact information for Alectra Utilities including Customer Service, general inquiries, and to report a power outage, electrical emergency or to hear when power will be restored.
About Us. Corporate Overview. Vision, Mission and Values.
Alectra Incorporated, through its subsidiary Alectra Utilities Corporation, is an electricity utility and distributor that serves several municipalities in the Golden Horseshoe region of Ontario. It is a municipally-owned corporation with shares in varying amounts held by the municipalities which owned its predecessor companies.
