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Aug 7, 2023 · 1. Telephone Hotlines: Grab has provided two telephone numbers for you to reach their customer support team: Telephone number: +63 (0)2-8837100. 2. Email: Another way to get assistance is by sending an email to support.ph@grab.com. Drop them a message detailing your concerns, and their team will get back to you. 3.
Self-serve your Grab questions. Or contact us for help on your account, past trip or order issues. Discover exciting Grab Rewards & Promos & Subscriptions now.
- New Passenger Booking Flow
- Emergency Feature
- Passenger Code of Conduct
- Improved Poi Mapping
The passengers can expect a cleaner, more intuitive new app interface for iOS and Androidby July. With the new home screen, pick-up points can be easily set, and passengers can quickly select their preferred service. Rewards will also be categorized, making way for easier selection and redemption of offers.
Safety has always been and will always be a main priority. With the new emergency feature, a passenger can automatically call 911 using the app. You can also set 3 emergency contacts and the app will send SMS alerts for you.
Just like our driver-partners, our passengers also agree to be responsible members of the ride-sharing community by maintaining respect, and proper decorum while riding Grab. Passengers also play an important role in promoting a balanced TNVS ecosystem.
Accurate pick-up and drop off points improve ride experience. Did you know that you can help us map Manila by reporting wrong pins using Grab’s Help Center section? Just go to Help Center: Report Past Trip Issue: Report a map or location issue.
Lot 1A Exchange Road corner Jade Street, Ortigas Center, Pasig City, Philippines. Grab is Southeast Asia’s leading superapp. It provides everyday services like Deliveries, Mobility, Financial Services, and More.
Level 4 Grab Driver Center Ayala Malls Southpark National Road, Brgy Alabang, Muntinlupa City. Operating Hours: Mon-Fri, 9AM-5PM. Services: Pogi on the Go; 2W KaGrab Essentials; 4W Pogi on the Go (Safety Kit) GrabPay Card Distribution by schedule; Reboarding/Transfer to another Grab service (4W/2W) Grab operator by schedule
May 23, 2023 · You can use your email or phone number to create your account. Here’s where having a local sim card can be handy. Grab uses SMS verification for added security, so a local number ensures you’ll receive these messages. You’ll also need to enter your name and create a password.
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Record of Active, Held and Past Orders. Social Sharing 1. Invite Others to Join Grab. Maps 2. Grab Airport Maps. Map Your Path through the Airport. Order Pick Up 3. Order Ready Notification. Grab Pick Up Location.
