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Learn more about your Rate Options or click to learn more about Time-of-Use Pricing. Our mission is to be the energy ally that our customers expect us to be. We are equipped to discover the possibilities of energy conservation and new technologies for enhancing the quality of life in the communities we serve.
Alectra Utilities bills water and wastewater/stormwater usage charges on behalf of the City of Hamilton. The City of Hamilton establishes the water and wastewater/stormwater rates.
Contact information for Alectra Utilities including Customer Service, general inquiries, and to report a power outage, electrical emergency or to hear when power will be restored.
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For information on your water meter or water and wastewater/stormwater invoice, email our Customer Service department or call 905-522-9200. For water meter maintenance please contact City of Hamilton. We've changed: Horizon Utilities is now Alectra Utilities.
Contact Us. Call: 1-833-ALECTRA ( 1-833-253-2872) Outages and power supply issues 24/7/365. Customer Service (Monday – Friday, 8:30 – 4:30) By extension or employee directory. Online: Contact Customer Service. Report a power outage or power supply issue. Call or Click Before You Dig (24/7): 1-800-400-2255. www.ontarioonecall.ca.
If you come across a downed power line, call 911 and Alectra Utilities' 24-hour hotline. To report a power outage, please call the 24-hour hotline. 1-833-ALECTRA (1-833-253-2872)
May 9, 2023 · Hamilton, ON - Alectra Utilities is addressing increasing electricity demands by strengthening its power grid in the City of Hamilton. In 2023, Alectra is investing over $22 million in infrastructure modernization projects as the city’s demand for electricity continues to grow.
You receive a bill for your water use from the City’s billing agent, Alectra Utilities. If you have questions regarding your water bill or payment options, contact Alectra Utilities, Billing at 1-833-253-2872 or visit Alectra Utilities .
Dec 6, 2022 · Hamilton, ON – Alectra Utilities is addressing increasing customer electricity demands by reinforcing its power grid in Hamilton. In 2022, Alectra invested $9.7 million and plans to spend another $8.9 million in Hamilton to construct and renew infrastructure.
