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  1. Learn how to become an Apple Support Advisor and help customers with their technology needs. Explore the benefits, training, and opportunities of working at Apple.

    • Online Support
    • Technical Support and Customer Support
    • Apple Store Support
    • Applecare Business Development
    • Service Channel Management and Operations
    • GeneratedCaptionsTabForHeroSec

    Create the online experiences that deliver Apple support to customers throughout the world. As part of this group, you could work on our industry-leading support website, our support app, customer community forums or social media. Areas of work include Content Editing, Graphic Design, User Experience Design, Production, Web Analysis, Content Strate...

    Be the voice of Apple, helping customers with live support by phone, chat or email. On this team, you’ll share your passion for Apple products and services as you build relationships with customers, partners or program members. Or you could make that all possible with work in training, communications or leadership. Whether you’re teaching a custome...

    When a customer becomes an owner, it’s the beginning of a relationship. And this team helps make sure that relationship thrives. When customers visit the Apple Store, you’ll put your own passions to work to help them bring their personal projects to life. You might help one customer sync music with video, show another how to retouch their photos, o...

    Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan. This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences and coverage for accidental damage. Team members also support AppleCare product sales to individuals and large instit...

    Be part of the team focused on delivering world-class hardware service through the Apple Store, Apple Authorized Service Providers and Apple Repair Centers. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers or develop and deliver technical training....

    Learn how to join the support and service teams at Apple, including Apple At Home Advisors who provide technical support by phone, chat or email. Find available roles in online, technical, customer, store, business development and service channel management.

  2. Weekly Hours: 40 Hours. Home Office: Yes. Play a part in the next revolution in human-computer interaction. Contribute to a product that is redefining mobile computing. Create groundbreaking technology for large scale systems, spoken language, big data, and artificial intelligence.

  3. Home Office: Yes. At Apple, we believe that dedication, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers.

  4. Sep 3, 2021 · If you want to work at home for Apple, especially in customer service AND you have no experience, let's talk about the highly coveted at home advisor position. I will talk about the pay,...

    • 10 min
    • 112.8K
    • LushDollar
  5. We expect everything from an advisor that our customers do and we want Apple to be a reflection of the world around us. As a Technical Support Advisor, you’ll be supporting many of our popular products, from iPhones to iPads to MacBooks to desktop Macs.

  6. Jan 16, 2018 · Apple is looking for full- and part-time At Home Advisors who can answer questions and offer troubleshooting advice about its products and services from home. Applicants need high-speed internet, a quiet work space, and an iMac and headset provided by Apple.

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