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To cancel your Sky Broadband, you need to give us 14 days’ notice, unless you’re within your cooling off period. Please don’t cancel your Direct Debit or any other ongoing payment with us, as further payments might still be due.
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We know this can be a difficult time, so we'll do everything...
- Talk
That means UK customers have the right to cancel their order...
- TV
To cancel Sky TV, you need to give us 31 days’ notice, which...
- Change The Start and End Dates of Your Sky Services
Whether you're a new customer, or planning to leave Sky,...
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- How Long Is My Contract for?
- When Do I Have to Pay Early Termination Charges?
- How Much Will I Be charged?
- How Are Early Termination Charges calculated?
When you sign up to Sky TV, HD, Sky Multiscreen, Sky Q Multiscreen, Streaming TV (Sky Glass or Sky Stream), Sky Mobile, Sky Broadband and Talk (including Line Rental), a minimum contract length may apply (minimum term). For most Sky products, the minimum term is 12 or 18 months, unless otherwise agreed. Want to check when your Sky TV contract ends?...
For Sky Mobile, Broadband, Talk and/or Line Rental: Early termination charges only apply if your subscription ends before the end of your minimum term, for reasons other than those permitted under your contract. Please read your contract for more details. Your Sky Mobile contract is available at sky.com/mycontract (sign in with your Sky iD). For Sk...
The amount you're charged depends on: 1. How long’s left of your minimum term from the date your subscriptionsend, calculated in days; 2. The days you’ve already been billed for in advance; and 3. The products you subscribe to, the price you pay for them and whenyour subscriptions end. This means the amount you’re charged may not be an exact multip...
We take the monthly charge for products you have, then deduct: 1. The business costs we save because we’re no longer providing you withyour service(s), and; 2. A discount for accelerated receipt – a discount reflecting the factthat we receive one lump sum payment, rather than a staggered paymentmade over the length of your subscription period. The ...
Jun 20, 2024 · To cancel your broadband contract over the phone, call Sky's cancellation number a 0333 759 1124. To cancel over email: [email protected]. You can also write to Sky at: Sky Subscriber Services Ltd, PO Box 43, Livingston, EH54 7DD
You can cancel your Sky Broadband plan at any time, but you’ll be charged an early termination fee for the period between your cancellation and the 27th September. For instance, if you were to change over the 2nd September, you’d pay a pro-rated termination fee covering 25 days of usage.
Apr 26, 2023 · We’ll credit you one month’s Broadband & Talk subscription (excluding Sky Broadband Boost) including any call features - you won’t be credited for any calls charges. And, if it’s within the first 30 days of your broadband being activated, we’ll also give you your money back for any upfront setup costs.
- @Anonymous Yes. They don't have to allow you to leave early. See the link I added to my first post (our posts crossed). ▪️ I AM NOT A SKY EMPLOYEE...
- @Anonymous The account holder would only be able to cancel within a minimum discounted term if Sky agree to it. If they do allow it they'd end up...
- Thanks for coming back to me @Daniel0210 So, on that basis, if we have 14 months left on our contract, they could potentially charge us the entri...
- @Anonymous Yes. They don't have to allow you to leave early. See the link I added to my first post (our posts crossed). ▪️ I AM NOT A SKY EMPLOYEE...
- Thanks for your help @Daniel0210
- The TV contract explicitly states you cannot cancel during the minimum term. (Bar some exceptions that don't seem to apply here) I am just another...
May 10, 2023 · Charges for ending your Sky contract early. These amounts are based on standard prices. You’ll be charged less if you’re paying an offer price on any of the products listed below.
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Dec 2, 2022 · Charges for ending your Sky contract early These amounts are based on standard prices. You’ll be charged less if you’re paying an offer price on any of the products listed below. Sky TV Product Monthly Early Termination Charge If you end your contract on or before 31/03/2022 If you end your contract on or after 31/03/2022 Sky TV Package
