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- Wayfair allows customers to return products for free within 30 days of the purchase date. Returns can be initiated on Wayfair's website, and products need to be in their original condition and preferably inside the original packaging. Wayfair does not offer free shipping for returns, and usually discounts the value from the refund.
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How much does it cost to return a item at Wayfair?
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What items can not be returned at Wayfair?
If an item isn't the perfect match, you can return it for a refund within 30 days of delivery in the original condition and packaging. Learn more about Wayfair’s Return Policy and easy online return process.
How much does wayfair typically charge if I want to return an area rug? It weighs about 18 lbs and cost $250
Wayfair furniture return - How much will the shipping cost? I bought a rocking sofa, weighs around 92 lbs, it arrived and it's not the way shown on their website so I would like to return it. Was wondering if anyone knows how much they usually charge for the shipping back?
- How long do I have to return an item to Wayfair? Wayfair gives you 30 days to return your item, and the clock starts on the date of your delivery. They do require you to return the item in its original packaging.
- What is Wayfair’s return policy for damaged or defective items? If your order arrives damaged or defective, you have 30 days from the date of delivery to report the problem (I recommend taking photos of the damage right away).
- What do I need to return an item to Wayfair? You’ll need all the original packaging to make your Wayfair return. Technically, you can use a new shipping box, but the original Wayfair box is preferred if you still have it on hand.
- Can I return an item that I used or assembled? Nope. You can only return unused, unassembled items to Wayfair. So once you’ve assembled that dining room furniture, it becomes non-refundable — even if you’re within the 30-day window!
Oct 7, 2023 · Wayfair offers a generous return policy that allows customers to return most rugs within 30 days of delivery. However, it is important to note that some items may be non-returnable or have specific return conditions due to their nature, such as personalized or custom-made rugs.
Aug 26, 2021 · Hoping for some advise on returning an item to Wayfair. I ordered a rug, but have changed my mind on even having a rug in the room, it’s unopened and in original packaging. I started a return but return postage charges are coming up, Curbside Hermes Pickup £4-16 or UPS Pickup £8-33
However, after all the information that is provided to you on Wayfair’s website, you decide that you don’t like the item and want to return for refund, there will be a fee. I’ve not purchased a sectional from Wayfair, but I have purchased 2 gorgeous desks and an absolutely huge armoire.
