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A recent decision in the Companies’ Creditors Arrangement Act (“CCAA”) proceedings of Bellatrix Exploration Ltd. (“Bellatrix”) serves as a useful reminder to professionals that a court-ordered charge may not be enough to ensure their fees will be paid at the end of the day.
- Consumer Alert
- On this page
- Recognizing an unauthorized transaction
- Reporting an unauthorized transaction
- Paying for an unauthorized transaction
- Making a complaint about an unauthorized transaction
Protecting your financial information in the event of a data breach.
•Recognizing an unauthorized transaction
•Reporting an unauthorized transaction
•Paying for an unauthorized transaction
•Making a complaint about an unauthorized transaction
Generally, any banking or credit card transaction that you didn't make or approve is an unauthorized transaction.
Unauthorized transactions may occur when your debit or credit card is lost or stolen. Someone could also steal your identity and use your information to make transactions without your knowledge or consent.
If you think an unauthorized transaction was made using your card or your account, or if there is a risk of this happening:
•change your passwords immediately
•notify your bank or credit card issuer immediately
•report any transactions you didn't make or approve
•check your credit report for any credit you didn't apply for
In some cases, you may need to report the incident within a specific amount of time, as specified in your agreement. If you don’t, you may be held responsible for the transaction and you may not get the full amount back.
Unauthorized debit card transaction
You’re protected against unauthorized transactions when you use debit card services in store, at a point-of-sale terminal or at an ATM. You should immediately report any unauthorized transaction to your bank. If you took the necessary steps to protect your PIN, you should get your money back. You're not responsible for losses that result from circumstances beyond your control, which include: technical problems, for example, the ATM didn’t give you the full amount of cash you asked for, but still deducts the amount requested from the account unauthorized transactions, as long as you didn’t contribute to the loss by not taking the necessary steps to protect your PIN You could be responsible for losses in situations where you contribute to or encourage unauthorized use of your card. You could be liable for losses if you: use your date of birth or telephone number as your PIN told your card’s PIN to someone else, including a family member keep a written record of the PIN "in proximity to" the card, including writing your PIN on the back of the card didn't report your card as being lost or stolen in the amount of time specified in your card agreement refuse to cooperate in an investigation of unauthorized use made fraudulent deposits with your card didn't take the necessary steps to protect your pin Read your card agreement to make sure you know your responsibilities when using a debit card.
Unauthorized credit card transaction
When an unauthorized transaction is made with your credit card, your maximum liability, by law, can't be more than $50.00. Your credit card agreement must explain your maximum liability if your card is used without your permission. Visa, Mastercard, American Express and Interac have committed to protect you against financial loss if your credit or debit card is used without your permission. According to this public commitment, you will not be held responsible for the unauthorized transactions and won't have to pay any fee. Learn more about these commitments and policies.
All federally regulated financial institutions (FRFI) must have a complaint-handling procedure in place.
Learn how to file a complaint with your financial institution.
Resolving unauthorized credit and debit transactions. Contact your card issuer right away if: you notice an unauthorized transaction on your credit or debit account. you lose your card. someone stole your card. Find out how to resolve an unauthorized transaction.
Nov 8, 2022 · Credit card fraud is a widespread issue that affects a number of different parties. From the time a fraudulent transaction is charged on a credit card, the banks, cardholders, merchants and the...
Debit card fraud happens when someone steals or uses without your permission your debit card or debit card information. Your information or your card is used to: make a purchase in a store. make a purchase or transaction online. withdraw cash from an automated teller machine (ATM) withdraw money with an in-store purchase.
Dec 6, 2019 · Ever looked at your credit card statement and been taken aback by a charge that doesn’t ring any bells or doesn’t look quite right? If so, you might want to dispute it. Here are some general tips to keep in mind.
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Jan 8, 2024 · A fraudulent “deposit” of an income tax refund or government financial support is sent to access banking information. Lottery scams. The fraudster requests the provision of sensitive information...
