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How do I pay my utilities in Vancouver?
How do I pay my utility bill online in Canada?
How do I access my utility services?
How is Vancouver's utility funded?
Find more about your options for paying your utility bills: utility pre-authorized withdrawals, online banking, mail, and, in person. Find out how much you owe on your utility bill and what payment options are available.
- Understand Your Utility Bills
This summer surcharge will help us meet our Greenest City...
- Mycity Login
Get your current property tax, Empty Homes Tax (Vacancy...
- Get Your Account Balance
** IMPORTANT MESSAGE: Property tax and utility enquiries **...
- Pay Online Through Your Bank
You can pay your property taxes and Empty Homes Tax in...
- Utility and Landfill Bills
Get information on receiving, understanding, and paying your...
- Water Meters
Paying your utility bill. The City offers you four ways to...
- MyCity
View your City of Vancouver tax, Empty Homes Tax (Vacancy...
- Understand Your Utility Bills
Get information on receiving, understanding, and paying your utility and landfill bills. Set up an online account to view consumption history, set up email billing, and view past bills and payments. Our utility services include: Water distribution; Sewer collection and treatment; Garbage collection; Yard trimmings collection; Food scraps collection
- Water Meters For New Single and Two-Family Homes
- Use Less, Pay Less
- How Water Meters Are Read
- How Water Rates Are Calculated
- How You Are Billed
All newsingle and two-family homes must have water consumption meter installed. Water meters will help us meet our Greenest City 2020 goal to reduce how much water we all consume.
With a water meter, you only pay for the water you use. By using and wasting less water, you help conserve our drinking water supply so our region doesn't have to: 1. Enlarge our existing water-reservoir dams, costing money and impacting our wild spaces 2. Find new water sources Did you know a leaky toilet can waste 750 L of water per day, a cost o...
Water meter data is wirelessly collected from reading devices mounted to vehicles every billing cycle.
Water rates are calculated so that an average water user pays the current flat rate or less. If you use water efficiently, you'll see savings right away.
You'll receive a water bill every four months. The amount includes: 1. A basic charge to cover costs of billing, meter maintenance, and future meter replacement 2. A consumption charge based on the amount of water used during the four-month period
Get your current property tax, Empty Homes Tax (Vacancy Tax), and utility balance. View your past bills and payment history. Find out if you claimed your home owner grant. Track your utility consumption history. Submit your annual property status declaration.
Ways to pay your bill. Options include pre-authorized payments from your bank, and equal payments through the year. View your bill & history. PDF bills and up to 30 months of your account history are available online. Late payment & disconnection. To avoid a disconnection, keep up with your bill and promptly report late payments.
View your City of Vancouver tax, Empty Homes Tax (Vacancy Tax), and utility account (s) in one place. Keep on top of what you owe, your account history, and more.
Your utility account number is found on the front of your bill. This image shows an example bill with an arrow pointing at the account number. call 360-487-7999 and press zero to reach a representative.