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- If you have any questions or concerns, reach out to us at support.turo.com or talk to your insurance professional.
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What if I have any questions or concerns about Turo?
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May 12, 2021 · If you book through Turo, here are three tips to avoid stress, additional fees, and the possibility of your car breaking down in the middle of nowhere. 1. Read reviews thoroughly before booking
- Melissa Wiley
Jun 27, 2024 · But is Turo the right fit for you? Here's your guide to renting a car through Turo, including the pros, the cons — and any potential fees to watch out for.
- Read The Reviews Thoroughly
- Compare The Fine Print and All Costs
- Turo Wins For Convenience
- Families with Kids
- Car Insurance with Turo
- Have Fun with Turo’s Luxury Vehicles
- 24/7 Turo Support
Reading reviews is so important for Turo because there are so many new hosts and when you’re booking a car for a trip, reliability is important. Look for what Turo calls “All-Star Hosts” as they have the most experience and have completed at least 10 trips in the year. It can take some time, but reading reviews in advance will help you make the bes...
The cost of Turo can be less than traditional car rentals, but not always. Make sure to review the terms of the agreement closely as they differ for each host and this can increase or decrease costs substantially. Here are items to watch out for when comparing costs with Turo: premium gas (saving receipts often required), extra charges for airport ...
No lines, no shuttles to the land of car rentals, and in some cases no need to talk to anyone. We found a car rental through Turo to be very convenient in many ways. You have the ability for many hosts to cancel your trip for free, up to 24 hours in advance. Many hosts also use Turo contactless pickup method using a lock box for entry. We loved the...
Renting a car through a traditional car rental can be a guessing game for families with kids that need to accommodate car seats and extra space for luggage. With Turo, you get to choose the exact car you drive, rather than just choosing the class of vehicle. This allows you to find the correct seating arrangement, search for those extra features an...
If you have car insurance call them in advance of booking a Turo to confirm whether you’ll have full coverage carryover while driving a vehicle from Turo. Our insurance confirmed it was covered. If in the past you may have relied on your credit cards’ collision damage waiver protection this should be verified before booking a Turo. Turo considers i...
If you can dream it, most likely it’s available on Turo. Everything from camper vans, ultra-luxury, electric vehicles to 4×4 off-road options. Turo makes renting a vehicle fun again! Pick something new you don’t drive every day or drive the same car you know and love and would never find through a traditional rental. Often you can rent a much nicer...
If you happen to have any issues with the condition of the vehicle upon pickup or while on the road they recommend you contact Turo support, which is available 24/7 and can be found here. Turo also provides 24-hour roadside assistanceif you purchased a protection plan when booking the car. Having direct access to the host for questions or any issue...
- almostthereadvantures@gmail.com
If you have any questions or concerns, reach out to us at support.turo.com or talk to your insurance professional. Review the FAQ for a deeper dive into all the host protection plans.
- Communicate with your guest. Send your guest a message to thank them and confirm the booking. Confirm the start time of the trip, let them know where to find the car, and if you’ll be meeting them in person or doing a remote handoff.
- Get your car ready for the trip. Check that your vehicle is in good working order with no warning lights on (tire pressure, oil level, etc.). Make sure it’s clean inside and out, and with a full tank of gas, or fully charged.
- Take good pre-trip photos. You need to document the condition of your car before and after each trip in order to be reimbursed under your protection plan.
- Be on time. If your guest is picking up your car from your home location or if you’re delivering your car to them, make sure your car is ready a few minutes before the trip’s start time.
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