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If you still have a question or concern regarding BC Hydro or your account, you can request support through our customer support centre. You'll need to log in using a MyHydro profile to submit a request. Please note that our turnaround times for requests is seven to eight business days.
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Phone 1 800 BCHYDRO (1 800 224 9376) Contact centre hours ....
- Ways to Pay Your Bill
Please ensure your BC Hydro account number is written on the...
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Go paperless with your BC Hydro bill; Looking into a high bill; Ways to pay your bill ; Trouble paying your BC Hydro bill? Late payment and disconnection ; Non-payment disconnections in winter; Get your service reconnected; What you should know as a BC Hydro customer . B.C. electricity affordability credit
Find answers to common questions about your bill or your BC Hydro account and how you can manage your account online. Ask a question
You'll need to call Customer Service to: Change your mailing address for your bill. Get your electrical service reconnected if it's been disconnected for missed payments. Request a payment arrangement for your bill. Call us Customer Service. 1 800 BCHYDRO (1 800 224 9376) or 604 224 9376 in the Lower Mainland. Hours of operations
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