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If you still have a question or concern regarding BC Hydro or your account, you can request support through our customer support centre. You'll need to log in using a MyHydro profile to submit a request. Please note that our turnaround times for requests is seven to eight business days.
- Contact Us
Phone 1 800 BCHYDRO (1 800 224 9376) Contact centre hours ....
- Ways to Pay Your Bill
Please ensure your BC Hydro account number is written on the...
- Contact Us
Go paperless with your BC Hydro bill; Looking into a high bill; Ways to pay your bill ; Trouble paying your BC Hydro bill? Late payment and disconnection ; Non-payment disconnections in winter; Get your service reconnected; What you should know as a BC Hydro customer . B.C. electricity affordability credit
Find answers to common questions about your bill or your BC Hydro account and how you can manage your account online. Ask a question
You'll need to call Customer Service to: Change your mailing address for your bill. Get your electrical service reconnected if it's been disconnected for missed payments. Request a payment arrangement for your bill. Call us Customer Service. 1 800 BCHYDRO (1 800 224 9376) or 604 224 9376 in the Lower Mainland. Hours of operations
Best Buy Financing with Fairstone™. Monthly Subscription. Environmental Handling Fees. First Nations People’s Sales Tax Exemption. Geek Squad Certified Open Box Products. Major Appliance Open Box Products. Shipping, Delivery, and Pick Up. Quick and Easy Store Pickup. Fast, Free Shipping On Orders Over $35.
What can we help you with? Orders & Purchases. My Account. My Best Buy® Membership. Product Repair & Support.
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Your bill will show the status of your catch-up payments and your regular billing amount, so you'll always know how much is due. Log in to MyHydro to set up a catch-up payment plan online, or request a plan by calling us at 1 800 BCHYDRO (1 800 224 9376).
