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- How to Shop
- Registration
- My Account
- Shipping Address Book
- Need Help Placing An Order?
- Shipping Information
- Delivery Methods
- Package Delivery
- Large-Item Delivery
- White-Glove Delivery
Shopping at Costco.ca is easy. There are three simple steps to finding the item you are looking for:
1. Browse the Home page, which displays the categories available and links to special offers. Click a category to see the selection of items available within that category. Click the item and you will see a detailed explanation of the item's features. Or, search for specific items by entering a brand name, an item description, or keywords in the "Search" field displayed on top of every merchandise page. You will be given a list of items that best match your search criteria. 2. When you find s...
If you have not registered on Costco.ca before, you will need to create a new account. Enter your e-mail address, password and, if you are a member, the membership # found on your membership card. If you have a Costco co-branded card, your membership number is located on the back of your card to the right of your picture and will say "Costco Member...
The "my account" section is where shipping and billing information is stored. Additionally you will be able to make changes to your shipping or billing address, address book, or change your current password. After your account has been created, you will receive an e-mail confirming that your account has been successfully established.
If the merchandise will be sent to an address other than the billing address, enter the address information in the shipping column of "my account." This information will be updated automatically and stored in your personal address book for future purchases. Your address book can store and maintain up to 99 names and addresses.
If you are experiencing problems with placing an order, please review our system requirements, send us an e-mail at customer service, or call us at 1-888-426-7826.
Currently, Costco.ca offers shipping in Canada only. We do not currently deliver to P.O. boxes, international addresses, and to a few limited geographic areas within Canada. We may expand service to more areas in the future. Please check our site regularly for updates, or send us an e-mail and we will notify you of our expansion.
Costco.ca provides various shipping methods. As you shop, each product page describes the standard shipping method for the item.
Most merchandise can be delivered by package carriers such as Federal Express, UPS (United Parcel Service) and Canada Post. These companies deliver your merchandise to your door.
Some merchandise is too large or too heavy to ship via package carriers. Contracted freight companies deliver this merchandise. These companies telephone you when your merchandise arrives at their terminal to set up a convenient delivery appointment time. These companies provide curbside delivery. The carrier is not responsible for bringing the mer...
Other merchandise requires special handling or setup. Our "white glove" carriers deliver this merchandise. They will unpack, inspect, and set up your merchandise in the room of your choice. Also they will remove all packaging materials.
The Costco Connection. Get Email Offers. Shop Costco.ca for electronics, computers, furniture, outdoor living, appliances, jewellery and more. Enjoy low warehouse prices on name-brand products delivered to your door.
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SAVE $120 on a set of 4 Michelin tires totaling $1,100 or more (before taxes) or SAVE $60 on a set of 4 Michelin tires totaling $1,099.99 or less.*. * Details and conditions.
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