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Mar 31, 2023 · Here, we will explain how to reconnect an Amazon Echo smart speaker to your Wi-Fi network (or a new network) without performing a factory reset. First, if your Echo smart speaker can't connect to the Wi-Fi network, its light should turn orange.
Open the Alexa App . Select Devices . Select your device. Select Device Settings . Select Change next to Wi-Fi Network. You can then: Connect to one of your previously connected Wi-Fi networks. Forget a previously connected Wi-Fi network. Select Join another Wi-Fi Network to change to a new one.
Jun 23, 2022 · Step 1: Restart your Echo device. Sometimes all it takes to get Alexa back online is to restart the device. Unplug the Echo device from power for 10 seconds and then plug it back in. Step 2:...
- Keyan Riddick
- Overview
- The Causes for Alexa Not Connecting
- How to Fix It When Alexa Is Not Connecting to the Internet
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It's not always clear why Alexa won't connect to Wi-Fi. This article will help you get your Echo Dot or Alexa-enabled devices back online and able to take your commands.
Several variables could cause Alexa not to connect:
•Your internet connection is down
•The router or modem needs to restart
•Wi-Fi is blocked
Follow these steps as needed to get Alexa up and running again.
1.Check your internet connection to be sure it's working properly. If you can't connect to the internet, Alexa can't do her job. If that's okay, the problem could be in your hardware.
2.Manually restart both the modem and wireless router, wait five minutes, then connect Alexa to Wi-Fi. Connectivity problems can sometimes be caused by network hardware, rather than the devices that connect to the network.
3.Restart the Alexa-enabled device. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem.
4.Confirm that the Wi-Fi password is correct. If the hardware is working properly, find another device on your Wi-Fi network, disconnect it, then reconnect it using the same password you use to connect Alexa. If the other device recognizes the Wi-Fi network but cannot connect using the same password, then the password you're using for your Alexa device is likely incorrect.
This is a common issue because Wi-Fi devices don't state the reason why they cannot connect to a network.
May 26, 2021 · A hard reset could establish a strong connection between Alexa and your home or work Wi-Fi network. Simply unplug your Alexa device's power adapter for no less than three seconds and perform a power-cycle reset of your router by unplugging it for roughly 15 seconds before plugging it back in.
- Ray Prince
Apr 3, 2024 · Whether you have a PC or Mac, you can use an Alexa-enabled speaker for your computer. If your laptop or computer has the built-in Alexa for PC feature, you can use the AI right from your desktop. Here's how to connect Alexa to a computer using a Windows PC or Mac.
Mar 16, 2023 · Restart your Alexa-enabled device. Sometimes, a simple restart is all you need to get your Alexa device back online. Just unplug your device or the power adapter from the outlet, wait about 10 seconds, then plug it back in and connect to Wi-Fi. If it works, your problem is solved.
