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  1. I rearranged the delivery fir the following day and in the packaging was a pack of glass screen protectors. Carphone Warehouse have supposedly investigated. I am left with a contract to pay for and no phone to use. Apparently it is ok to steal a phone and get away with it. Well done Carphone Warehouse and DPD. Date of experience: May 04, 2024

  2. Stolen package slow to investigate. Ordered a Samsung S23 FE from Carphone Warehouse - it was delivered to the wrong address by their courier DPD. When I managed to retrieve the package I found it had been opened and sealed back with sellotape. When opening I found inside no Samsung S23 FE but instead a USED POWERBANK.

    • (9)
  3. At Carphone Warehouse and Curry's we pride ourselves at putting the customers at the heart of everything we do and unfortunately we have fallen short on this occasion which we apologize for. Please contact us via email on trustpilot@currys.co.uk with a copy of the review, (required customer detail) and also CTP00599 as a reference number in the subject line of your email.

  4. Join the 255 people who've already reviewed Carphonewarehouse. Your experience can help others make better choices. | Read 21-40 Reviews out of 254

    • (253)
  5. Just posted a review and then read lots of other bad reviews. So PLEASE Carphone Warehouse, do please do not insult me by responding with your usual So we can take a look into this with you, please email us at 'blah blah had to delete the email address'!! with a copy of your review and we can look into this with you. Blimey.

    • (73)
  6. I left a review a few days ago regarding being unable to contact Carphone Warehouse to cancel my new contract, I am unable to speak on the phone due to disability, So I have tried to get in touch by email, But I have gotten nowhere, The reply to my original review gave me an email address and the reference CTP00633 to which I contacted them through, But this has also been ignored, This is to ...

  7. Carphone Warehouse has a rating of 1.9 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Carphone Warehouse most frequently mention customer service problems. Carphone Warehouse ranks 130th among Mobile Phones sites. Service 8. Value 6.

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