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  1. Alectra Utilities invests $43.1 million in Mississauga to boost reliability and meet growing demands on its electricity grid. June 27, 2024.

  2. myalectra.alectrautilities.comMy Alectra

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  3. Call or Click Before You Dig (24/7): 1-800-400-2255. www.ontarioonecall.ca. Alectra Utilities no longer accepts in-person payments. We offer many convenient options to pay your bill including by postal mail to: Alectra Utilities. PO Box 3700, Concord, ON L4K 5N2. *You must include the bottom portion of your Alectra Utilities bill with your ...

  4. Our customer satisfaction remained at 93% in 2021. We established a dedicated new connections contact centre for customers and contractors in 2021. It had an immediate impact, cutting call wait times from 20+ minutes to under three minutes – while also speeding up the booking process for customers. Through the Low-income Energy Assistance ...

  5. To complete and submit the online form, select the required option below to Close an Account, Open an Account or to both Close an Account and Open a new Account, then press the Next button. When opening an account an Account Setup/Change of Occupancy Fee will be applied to your first bill. If Alectra Utilities is your municipality's water ...

  6. Report a power outage, hazard or electrical emergency with our online form. It may not show on the outage map immediately while we're focused on restoration planning and activities. If you come across a downed power line, call 911 and Alectra Utilities' 24-hour hotline. To report a power outage, please call the 24-hour hotline.

  7. Find Your Local Distribution Company. Local electricity utilities or local distribution companies, are responsible for distributing power from transmission lines to people's homes. Your local utility is available to answer questions about your bill, power interruptions and energy use. Below is a list of all utilities operating in Ontario.

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