Emera
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Visit our website to pay your bill, move your power, report an outage, view the outage map or learn about the services and products that we offer.
Manage your Nova Scotia Power account at your convenience. View and pay your bills, set payment reminders, view your energy consumption, and request services. Grab a copy of your most recent bill so you have the information you need for registration. Sign up today.
We want your billing and payment experience with us to be easy and convenient. Pay Your Bill. Equal Billing. Automatic Landlord Program. Payment Arrangements. Paperless Billing.
Our Customer Care Centre is here to help. Please call us with your questions or concerns. The Dispute Resolution Officer (DRO) is available for issues that customers haven’t been able to resolve with us directly. You can reach the DRO through the contact information below.
Making Your Service Request. Whether you are a new or existing customer, you can request a power connection online or by calling Customer Care at 1-800-428-6230. Try to give us at least 10 days notice so we can schedule your connection when you need it.
An estimated restoration time or ‘ETR’ is our best estimate of when your power will be restored. As soon as we know about your outage, we assign an ETR based on a number of factors – weather conditions, location of outage, suspected severity of damage, past outages in your area, and more.
Nova Scotia Power Inc. is a vertically integrated electric utility in Nova Scotia, Canada. It is privately owned by Emera and regulated by the provincial government via the Nova Scotia Utility and Review Board (NSUARB). Nova Scotia Power Inc provides electricity to 520,000 residential, commercial and industrial customers in Nova Scotia.
