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  2. Guide. Get a transcript of my grades or proof that I was a student here. If you need evidence that you studied at the University of Dundee, or a full transcript of your marks you can order these from Registry. View all guides.

    • Step 2. Check The System You're Using Is OK
    • Step 3. Check Your Browser Isn't The Issue
    • Step 4. Check You're Entering The Right Password
    • Step 5. Request Manual Reset

    The system you're trying to access might be offline because of an ongoing issue or due to maintenance work. Check IT Statusto see if this is the case and if: ✅ Yes,follow the status updates and try logging in again once we've finished the work or resolved the issue. ❌ No,you shouldcontinue following the steps.

    A small number of University systems don't work in specific web browsers. For example, the Room Bookings system doesn't work with Google Chrome but does with IE and Firefox. If you rarely use the system you're trying to log into, try a different browser just in case. If this doesn't work or you do use it often and have never had issues, continue th...

    We all hit the wrong key sometimes, so take extra care when entering your password. If this doesn't work or you're unsure what your password is, try resetting it.

    If you still can't log in, request a manual reset. Your request will go into the Service Desk queue which is monitored during office hours.

  3. Outlook on the web is the browser-based version of Outlook. It’s accessible from most browsers and gives you access to your email, calendar, and contacts. Using any computer with an Internet connection, sign in to your Microsoft 365 account to use Outlook on the web.

  4. Your dundee.ac.uk account gets you access to the systems and applications you need during your studies. Your username is the same as your student ID number*. Your email address will be in the format: [StudentID]@dundee.ac.uk.

  5. Step 1: Go to my.dundee.ac.uk. Step 2: From here, you’ll be asked to use the Single Sign On service, including multi-factor authentication, so follow this standard process. Note: If you are an NHS staff member or you are an external staff member from another university, you may have difficulty when logging in to My Dundee.

  6. Step 1: To log in to My Dundee, first, go to your internet browser and go to my.dundee.ac.uk. Step 2: From here, you’ll be asked to use the Single Sign On service, including multi-factor authentication, so follow this standard process.

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