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      • Go to the inbox of the email address you provided when you registered. Look for an email sent from Canada Life with the subject line.
      www.canadalife.com/support/my-canada-life-at-work.html
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  2. Contact us. How can we help you? To help you find the right contact information, tell us a bit about why you're getting in touch. Support. Contact us if you’ve already got one of our products, like insurance, investments, or benefits. Buy new products.

  3. How it works: You’ll need to login to access your message. If this is your first time, please create a password. Once you’re logged in, you’ll be directed to our secure website. From there, you can reply or save the email. The next time you receive a secure email, you’ll only have to login. No re-registration required.

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  4. I forgot my sign-in email address for GroupNet or My Canada Life at Work. Call us weekdays from 8 a.m. to 8 p.m. ET. It's the only way to retrieve your email address. 1-888-222-0775

  5. Sign in to GroupNet with the email address you provided and the password you created. Verify your identity. You’ll need your plan number and member ID. You can find these on your benefits card. Confirm profile info like your mailing address, banking and notification details.

  6. www.canadalife.com › my-canada-life-at-workMy Canada Life at Work™

    Now, you can do it all in one convenient location. My Canada Life at Work is an online tool that makes it easy to access group benefits plans, submit claims and receive claim payments quickly, check coverage balances, and more.

  7. Sign in My Canada Life at Work. If you're having trouble registering or signing in: Call us weekdays from 8 a.m. to 8 p.m. ET at 1-888-222-0775. Or chat with us online weekdays from 9 a.m. to 5 p.m. ET. Have questions about your group retirement, savings and income account - Call us. 1-800-724-3402 Weekdays 8 a.m.-8 p.m., ET

  8. Clients can view and download available statements and tax documents at their convenience. They can also switch to paperless statements and update their email address. For the first time, clients will have a 360-degree view of the products they have with Canada Life.

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