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Both in-store and online eligible purchases can be returned or exchanged at most Best Buy stores in Canada, with some conditions and exceptions. Learn more. Returning an online purchase by mail. We only accept mail-in returns if the item was purchased online.
Remember, all products bought from Marketplace sellers cannot be returned to a Best Buy store — they must be returned to the seller by mail. To learn about which products are eligible for return, and how to return a Marketplace product, see below.
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
- What Is A Refurbished Product
- How Will I Know If The Product Is New Or Refurbished
- What Are Some Other Best Buy Sustainability Initiatives
Best Buy is well known for having the largest selection in Canada of factory fresh, new technology and other products in stores and online. Best Buy is also becoming your destination for refurbished products. These are products that are not brand new, but are otherwise in 100% working order and all come with a minimum 90-day warranty. All refurbish...
Best Buy online product pages will clearly identify the condition of the product. The product name at the top of the page will state if the product is refurbished. Additionally, if it is a refurbished product, a banner similar to that shown here on the right will state the condition of the refurbished product as either Excellent, Good, or Fair. Man...
Best Buy has several programs to help customers find technology that suit their needs and also reduce the amount of electronics that end up in landfills. For example, many types of batteries and home electronics can be dropped off at your local Best Buy store. So when your old toaster stops working, you can drop it off at Best Buy to be recycled an...
- Martin Renaud
Orders & Returns. Have questions about your recent order or would like to change something? Try the links below. Backorders. Cancel Your Order. Check Order Status. View Order History. Volume Purchasing. Giving a Gift. International Orders. Returns. Not satisfied with a recent purchase?
In Canada, businesses are not obligated to accept the return of purchased items unless they are defective. However, many businesses offer refunds or exchanges for various other reasons to help foster good customer relations. On this page. Refund or exchange policy; Sales receipt for refunds and exchanges; Refund or exchange complaint
Aug 11, 2020 · If you’ve made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. Before heading to your local store, read our Return and Exchange policies to see if your item is eligible for a return.
