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Both in-store and online eligible purchases can be returned or exchanged at most Best Buy stores in Canada, with some conditions and exceptions. Learn more. Returning an online purchase by mail. We only accept mail-in returns if the item was purchased online.
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
- 2023 Holiday Policy Update
- How Many Days Do I Have to Return something?
- How Does The Best Buy Return Policy Work?
- How Do I Return A Gift to Best Buy?
- What Can’T I Return to Best Buy?
- Do I Have to Pay Re-Stocking Fee on Certain items?
- What If I Don’T Have A receipt?
- What If My Return Has Been opened?
- What If My Return Is Missing Parts?
- What About A Cash Refund?
Best Buy has extended their return policy for items purchased between October 27, 2023 – December 30, 2023. You now have until January 13, 2024to return or exchange these items.
15 days. “Regular” Best Buy customers only get a measly 15- dayreturn window. If you’re a My Best Buy Plus, or a My Best Buy Total member, you get a 60 day return policy. In case you were wondering, and who wasn’t, the My Best Buy Plus membership costs $49.99/year, and the My Best Buy Total runs $179.99/year, and they both also come with free 2-day...
Here’s the skinny so you can actually make the Best Buy return policy work for you. In-Store Return– You can return an item bought at Best Buy or BestBuy.com directly to any brick & mortar location. To make the return go smoothly bring in your receipt or packing slip, the credit card used, and a valid photo ID.
If you return a gift bought at Best Buy by walking into a physical store, you’ll get store credit for the purchase price. For gifts returned via mail, they’ll credit the gift purchaser and notify them via e-mail.
There are some products you can’t return to Best Buy. They include the following: Final Sale Items– These are clearance products marked as “Final Sale”. If you’re not sure if item is Final Sale, ask an employee before you purchase it. Special Orders– You’ll only get 85% of the original price refunded. These are items that are typically ordered dire...
Yes. Unfortunately you’ll have to pay a re-stocking fee on these items. DSLR Cameras and Lenses– 15% re-stocking fee. Smartphones– $45 flat re-stocking fee. Drones– 15% re-stocking fee. Projectors– 15% re-stocking fee. Rideables– 15% re-stocking fee. Special Order Products– 15% re-stocking fee.
If you don’t have a receipt, be prepared to show a valid IDwhen returning something to Best Buy. They do this to try and cut down on return fraud in their stores. They reserve the right to refuse any return without a receipt if they feel it’s fraudulent. See Also: 7 Insider Tips to Save Money at Best Buy
No worries, just pack everything back up as well as you can and get a full refund as long as your still within the return period. Make sure you don’t forget any manuals or instructions that can with the item.
Don’t let that stop you from returning something to Best Buy. From their site, “If you do not have all the original packaging or accessories, that’s okay too. We can process a return with a nonrefundable deduction on your refund for what is missing.”
Keep in mind that if you pay with cash, and your order is over $800, you’ll have to settle for a corporate check as a refund. You’ll get the check in the mail within 7-10 days. Stores don’t keep a lot of cash on hand and so they won’t be able to refund you with cash. The same applies when you spend $250 by check or by a debit card without a major c...
Not satisfied with a recent purchase? Check out these links on how to return or get service for your item. Return & Exchange Promise; Problems with an Order: Damaged, Defective or Incorrect Items
In Canada, businesses are not obligated to accept the return of purchased items unless they are defective. However, many businesses offer refunds or exchanges for various other reasons to help foster good customer relations. On this page. Refund or exchange policy; Sales receipt for refunds and exchanges; Refund or exchange complaint
Aug 11, 2020 · If you’ve made an in-store, online, or Quick and Easy Store Pickup purchase, you can complete a return or exchange at any Best Buy store in Canada that’s currently open. Before heading to your local store, read our Return and Exchange policies to see if your item is eligible for a return.
Most products sold by Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered. The exceptions to this policy are cellular and wireless devices (details below) and non-returnable items (details below).
