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      • If your item is eligible, both in-store or online purchases can be returned or exchanged at a Best Buy store in Canada.
      www.bestbuy.ca/en-ca/help/returns-and-exchanges/returning-or-exchanging-a-best-buy-product/returning-or-exchanging-an-item-at-a-store
  1. People also ask

  2. Returning or exchanging an item at a store. Both in-store and online eligible purchases can be returned or exchanged at most Best Buy stores in Canada, with some conditions and exceptions. Returning an online purchase by mail. We only accept mail-in returns if the item was purchased online.

  3. If your item is eligible, both in-store or online purchases can be returned or exchanged at a Best Buy store in Canada. Please keep in mind the following: Cell phones purchased from a Best Buy Express store must be returned or exchanged at the same store location.

  4. No. It has to be returned in the US. Also different currency.

  5. If you want to return or exchange your purchase, please know that the time period begins the day you receive your product and applies to new, clearance, open-box, refurbished and pre-owned products. This policy applies to purchases from Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales® Outlet, Magnolia® Design Center, Best Buy ...

    • On This Page
    • Refund Or Exchange Policy
    • Sales Receipt For Refunds and Exchanges
    • Refund Or Exchange Complaint

    Before you buy an item or a service, learn about the seller's refund or exchange policy. Businesses are not legally obligated to accept the return of purchased items unless they are defective. Be sure you understand the terms of the return/exchange policy, if it exists. These policies are often posted near the cash register. If the return or exchan...

    When you buy an item or a service, make sure you get a receipt. Having one will help make future refunds or exchanges easier. Stores almost always need a sales receipt before accepting any refunds or exchanges.

    Contact the seller's customer service or manager for help resolving any issues with a refund or exchange. For tips on resolving your complaint, check out The Complaint Roadmap. If your problem with an exchange or refund persists, or if you feel the seller is not upholding their policy, contact your provincial or territorial consumer affairs officef...

  6. Feb 4, 2021 · Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy.

  7. Find answers to commonly asked questions about orders, product information, returns and more. See the Best Buy orders status, orders and Return and exchange policy for info on returning or exchanging laptops, cell phones and other items.