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How do I do returns & exchanges at Best Buy Canada?
Can I return a Best Buy item in Canada?
How do I return a Best Buy Order?
What is Best Buy's return policy?
Both in-store and online eligible purchases can be returned or exchanged at most Best Buy stores in Canada, with some conditions and exceptions. Learn more. Returning an online purchase by mail. We only accept mail-in returns if the item was purchased online.
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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- Refund Or Exchange Policy
- Sales Receipt For Refunds and Exchanges
- Refund Or Exchange Complaint
Before you buy an item or a service, learn about the seller's refund or exchange policy. Businesses are not legally obligated to accept the return of purchased items unless they are defective. Be sure you understand the terms of the return/exchange policy, if it exists. These policies are often posted near the cash register. If the return or exchan...
When you buy an item or a service, make sure you get a receipt. Having one will help make future refunds or exchanges easier. Stores almost always need a sales receipt before accepting any refunds or exchanges.
Contact the seller's customer service or manager for help resolving any issues with a refund or exchange. For tips on resolving your complaint, check out The Complaint Roadmap. If your problem with an exchange or refund persists, or if you feel the seller is not upholding their policy, contact your provincial or territorial consumer affairs officef...
Refund Options. Full Refund, Exchange, Store Credit, Partial Refund. Need to Make a Return to Best Buy? Here's Everything You Should Know. Whether you picked up a gadget that didn’t quite hit the mark or something wasn’t working as expected, Best Buy’s return policy makes getting your refund or exchange simple—once you know the basics.
Find answers to commonly asked questions about orders, product information, returns and more. See the Best Buy orders status, orders and Return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
Mar 21, 2024 · In-Store Return – You can return an item bought at Best Buy or BestBuy.com directly to any brick & mortar location. To make the return go smoothly bring in your receipt or packing slip, the credit card used, and a valid photo ID. Return by Mail:
You can cancel or return special order items. A restocking fee of 15% will be automatically applied if special order items are returned opened and nondefective. Learn more about Returns & Exchanges.
