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How do I do returns & exchanges at Best Buy Canada?
Can I return a Best Buy item in Canada?
Does Best Buy accept mail-in returns?
What is Best Buy's return policy?
Returning or exchanging an item at a store. Both in-store and online eligible purchases can be returned or exchanged at most Best Buy stores in Canada, with some conditions and exceptions. Returning an online purchase by mail. We only accept mail-in returns if the item was purchased online.
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
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- Refund Or Exchange Policy
- Sales Receipt For Refunds and Exchanges
- Refund Or Exchange Complaint
Before you buy an item or a service, learn about the seller's refund or exchange policy. Businesses are not legally obligated to accept the return of purchased items unless they are defective. Be sure you understand the terms of the return/exchange policy, if it exists. These policies are often posted near the cash register. If the return or exchan...
When you buy an item or a service, make sure you get a receipt. Having one will help make future refunds or exchanges easier. Stores almost always need a sales receipt before accepting any refunds or exchanges.
Contact the seller's customer service or manager for help resolving any issues with a refund or exchange. For tips on resolving your complaint, check out The Complaint Roadmap. If your problem with an exchange or refund persists, or if you feel the seller is not upholding their policy, contact your provincial or territorial consumer affairs officef...
Aug 11, 2020 · Just because you purchase an item online, in-store, or at a garage sale doesn’t mean you are entitled to return it. In Canada, no law states that a seller must offer a return for a product purchased from a buyer. What does this mean for Canadian consumers? Let’s go find out. The Ultimate Guide To Return Policies In Canada.
Find answers to commonly asked questions about orders, product information, returns and more. See the Best Buy orders status, orders and Return and exchange policy for info on returning or exchanging laptops, cell phones and other items.
Mar 21, 2024 · Best Buy has extended their return policy for items purchased between October 27, 2023 – December 30, 2023. You now have until January 13, 2024 to return or exchange these items.
If you are not satisfied with your order, you may exchange or return your product at any Best Buy retail store in Canada. For your convenience, we also accept returns by mail for orders that were shipped directly to you. Please contact us at customerservice@bestbuycanada.ca to request your Return Merchandise Authorization (RMA) number.
