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  1. Return In-Store. You can return items bought in-store or online (excluding Best Buy Marketplace products). What to bring in-store: Your original receipt Original method of payment Original packaging Valid photo ID; Return by Mail. You can return items bought online by mailing them back to us. Just request a return label. How to request a return ...

  2. Oct 20, 2023 · 90 day window – Standard return period for most items is 90 days from purchase date. Original receipt required – For refunds on non-Walmart branded items. 14-30 day exceptions – Shorter windows for electronics, cell phones, etc. No refunds after 90 days – But can exchange for similar item if no receipt.

  3. How to return or exchange items at a store: Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange policies. Most purchases from Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered, with some ...

  4. To exchange an item: Tip: If you don't see the order you're looking for, select the date on which you placed the order from the drop-down menu in the upper part of the page. An exchange order will be created with the same shipping speed that was used on your original item. Return the original item (s) by the 'Return by Date' provided to you at ...

  5. Check the item’s return policy: If you wish to return a bonus item, you will need to return both the item that you paid for and the bonus item to be eligible for a refund. Bonus items can be exchanged only if they are defective. Make sure the item you paid for is eligible for return by consulting our Return and Exchange Policies.

  6. How to return an item purchased online by mail: Check the item’s return policy: Make sure your item is eligible for return by reading our Return and Exchange Policies. Most purchases from Best Buy can be returned or exchanged within 30 days from the date of your in-store purchase, or 30 days from the date your online order is delivered, with ...

  7. Pre-Orders. Returns and Exchanges. Returning or Exchanging a Best Buy Product. Returning or exchanging an item at a store. Returning an item purchased online by mail. Returning a large item. Returning bonus or bundle items. Returning or exchanging a defective item. Best Buy Return and Exchange Policies.