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Does your business need a refund policy? The short answer is YES. Whether you sell physical products, digital items, subscriptions, or services, a refund policy protects both your business and your customers.
A small business can choose to have a no-refunds policy, except in the case of faulty products or marketing that may have misled the consumer. In those instances, you may be required by law to provide a refund, or at the very least, a replacement.
Here’s a small sampling of what one business requires to process a refund: Proof of a worksheet completion rate of at least 50%. Screenshots of at least six different activities. Proof of active participation, initiative, and responsiveness in the private Facebook community.
Feb 10, 2023 · In this article, we’ll explore the reasons behind customer returns and the benefits of a small business return policy. We’ll also show you how to craft a good return policy and present real well-written examples.
Jan 26, 2024 · Below is a customizable return policy template that you can use as a starting point for creating your own return policy for your business. Please note that you should tailor it to your specific needs, products, and business practices.
Aug 3, 2021 · If the customer simply changes their mind, there is no refund policy in Canadian or Ontario law that requires you to give customers their money back. Why Do Companies Have Refund Policies? Like all policies, a return and refund policy keeps your business running smoothly.
Apr 12, 2013 · Marketplace received dozens of complaints from exasperated Dealfind customers citing subpar customer service, defective products, oversold services, missing deliveries and an inflexible refund...
