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Your new FortisBC bill is here. Inspired by customers just like you, your newly designed natural gas or electricity bill is ready! Important information is easy to find and understand, while new energy-saving tips, rebates and usage data can help you make more informed energy choices for your home or business.
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If you have questions about My energy use, you can email us at myenergyuse@fortisbc.com or call 1-844-292-4115. Save energy and earn rewards with My Energy Use, available through Account Online. Create a personalized action plan and set energy saving goals.
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Open, close or move your account. If your home or business has natural gas or electric service installed and you just need to open an account with us, use the form below. If you are building a new home or need to get a natural gas line installed, find out how to request a new natural gas line, or how to request electricity service.
If you’re not the utility account holder (e.g. property is a rental), have the account holder complete the consent form. Applications may take up to 90 days to process. Note: the rebate application link below takes you to Account login. Once you've registered and/or logged in you can start your rebate application.
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